VDN limits 1

[glcpark]

Our G3v8 is telling me that it is limited to 10 VDN's. That is not enough for the fax server we are trying to setup. Any clues how to increase this limit?

 

[tweege]

will likely have to purchase the rights to more from avaya. do a 'disp cap' and it will tell you how many vdn's you can have on your system. it is on page 3 on my system.

thanks, tim

 

[4merAvaya]

There is no RTU associated with VDNs. Is it possible that your CMS Data Storage Allocation (DSA) is set to a maximum of 10 VDNs?

Kevin

 

[nohuhu]

glcpark,

are you sure you haven't confused vdns with vectors?

 

[glcpark]

Yes, I am 90% certain I don't have them confused. (I am new to this, though.)

Here is what display capacity shows:


CALL VECTORING/CALL PROMPTING
Vector Directory Numbers: 10 0 10
Vectors Per System: 8 2 10

 

[nohuhu]

glcpark,

oops. nice one. could you please show your list conf soft and disp sys cust?

 

[glcpark]

dwalin,

Here is list conf soft and disp sys cust.

list configuration software-versions Page 1

SOFTWARE VERSIONS
SPE_A SPE_B

UPDATE FILE
Creation (GMT) Date: 3:42 pm TUE FEB 22, 2000
Old Version: G3V8i.01.0.025.4
Old Identifier: none
New Identifier: 002876
Update State: entirely applied
to memory

SOFTWARE VERSION
Memory Resident: G3V8i.01.0.025.4
Mem Card Resident: none
Update Identifier: 002876

TRANSLATION DATE
Memory Resident: 1:00 am FRI OCT 21, 2005
Mem Card Resident: 1:00 am FRI OCT 21, 2005

list configuration software-versions

SOFTWARE VERSIONS
SPE_A SPE_B

PI FW VERSION
PI 1 Resident: none
PI 2 Resident: n/a
Flash Resident: 000164

ANNOUNCEMENT DATE
Mem Card Resident: none


display system-parameters customer-options Page 1 of 6
OPTIONAL FEATURES

G3 Version: V7 Maximum Ports: 1300
Location: 1 Maximum XMOBILE Stations: 0
Maximum H.323 Trunks: 0
Maximum H.323 Stations: 0
Maximum IP SoftPhones: 0


display system-parameters customer-options Page 2 of 6
OPTIONAL FEATURES

Abbreviated Dialing Enhanced List? y CAS Branch? n
Access Security Gateway (ASG)? n CAS Main? n
Analog Trunk Incoming Call ID? y Cvg Of Calls Redirected Off-net? n
A/D Grp/Sys List Dialing Start at 01? y DCS (Basic)? n
Answer Supervision by Call Classifier? y DCS Call Coverage? n
ARS? y DCS with Rerouting? n
ARS/AAR Partitioning? y DEFINITY Network Admin? n
ARS/AAR Shortcut Dialing? n Digital Loss Plan Modification? n
DS1 MSP? n
ASAI Proprietary Adjunct Links? n Emergency Access to Attendant? y
Extended Cvg/Fwd Admin? n
Async. Transfer Mode (ATM) Trunking? n External Device Alarm Admin? y
ATMS? y Flexible Billing? n
Attendant Vectoring? n Forced Entry of Account Codes? y
Audible Message Waiting? y Global Call Classification? n
Authorization Codes? y

display system-parameters customer-options Page 3 of 6
OPTIONAL FEATURES

Hospitality (Basic)? n
Hospitality (G3V3 Enhancements)? n
H.323 Trunks? n Processor and System MSP? n
IP Stations? n Private Networking? y
ISDN Feature Plus? n Restrict Call Forward Off Net? y
ISDN-BRI Trunks? y Secondary Data Module? y
ISDN-PRI? y Station and Trunk MSP? n
Malicious Call Trace? y
Mode Code for Centralized Voice Mail? n Tenant Partitioning? n
Mode Code Interface? n Terminal Trans. Init. (TTI)? y
Multifrequency Signaling? y Time of Day Routing? y
Multimedia Appl. Server Interface (MASI)? n Uniform Dialing Plan? y
Multimedia Call Handling (Basic)? n Usage Allocation Enhancements? y
Multimedia Call Handling (Enhanced)? n
Wideband Switching? n
Personal Station Access (PSA)? y Wireless? n


display system-parameters customer-options Page 4 of 6
CALL CENTER OPTIONAL FEATURES

Call Center Release: pre-8.1

ACD? y Reason Codes? n
BCMS (Basic)? y
BCMS/VuStats LoginIDs? n Service Observing (Basic)? y
BCMS/VuStats Service Level? n Service Observing (Remote/By FAC)? n
Call Work Codes? n Service Observing (VDNs)? n
CentreVu Advocate? n Timed ACW? n
DTMF Feedback Signals For VRU? n Vectoring (Basic)? y
Expert Agent Selection (EAS)? n Vectoring (Prompting)? y
EAS-PHD? n Vectoring (G3V4 Enhanced)? n
Forced ACD Calls? n Vectoring (ANI/II-Digits Routing)? n
Lookahead Interflow (LAI)? n Vectoring (G3V4 Advanced Routing)? n
Multiple Call Handling (On Request)? y Vectoring (CINFO)? n
Multiple Call Handling (Forced)? n Vectoring (Best Service Routing)? n
PASTE (Display PBX Data on Phone)? n


display system-parameters customer-options Page 5 of 6
CALL CENTER OPTIONAL FEATURES

VDN of Origin Announcement? n VDN Return Destination? n
VuStats? n VuStats (G3V4 Enhanced)? n














Logged-In ACD Agents: 150

display system-parameters customer-options Page 6 of 6
QSIG OPTIONAL FEATURES

Basic Call Setup? y
Basic Supplementary Services? n
Centralized Attendant? n
Interworking with DCS? n
Supplementary Services with Rerouting? n
Transfer into Lucent QSIG Voice Mail? n
Value-Added Lucent (VALU)? n

 

[nohuhu]

glcpark,

well, it seems to me that you have old release upgraded from an ancient release. and afaik the only thing you could do is to upgrade it again to the latest release. this would lift the curse and give you all vdns and vectors possible for this platform.