SYSTEM MONITOR CALL LOGGING TRACE OUTPUT DETAILS

[edcelf]

Hi Guys,

I need help with understanding the trace details of Call Logging in IP Office System Monitor so I can create a very simple call logger using Microsoft Excel.

IP Office Version is R11

Here I have a sample trace:

CALL:2020/06/2216:38,00:02:49,000,1224,O,09178616472,809178616472,RTigbao,,,0,,"",1,n/a

my understanding of the trace per comma:

CALL:date time,duration of call,(no idea),extension number,call direction,called number,dialled number,User Name,(no idea),(no idea),(no idea),(no idea),(no idea),(no idea),(no idea)

As you can see there is some output that you can understand at a glance but I have no idea for the blanks and other trace outputs. I have compared this to an SMDR Output and CDR Output but they do not coincide in all areas of the trace output. I hope you get what I'm trying to say and help a novice such as myself.

Many thanks in advance, Sirs!

 

[TouchToneTommy]

Did you read this?

 

[edcelf]

@TouchToneTommy
I have read the document you mentioned, output details of SMDR do not align with the System Monitor trace I have provided.

I have been looking for documents regarding trace output details for System Monitor, but I have found none.

 

[sizbut]

Start IP Office Manager. Press F1. Go to the chapter on SMDR output. The System Monitor call output is repeating the SMDR output.

But since I happen to have my own notes here as I was looking at the 11.1 outputs recently:

[ul]
[li]01. 2020/06/18 09:18:06, (Call Start Time)[/li]
[li]02. 00:00:02, (Connected Time)[/li]
[li]03. 2, (Ring Time)[/li]
[li]04. 209, (Caller)[/li]
[li]05. O, (Direction)[/li]
[li]06. 210, (Called)[/li]
[li]07. 210, (Dialled)[/li]
[li]08. , (Account Code)[/li]
[li]09. 1, (Is Internal)[/li]
[li]10. 1000000, (Call ID)[/li]
[li]11. 0, (Continuation)[/li]
[li]12. E209, (Party1Device)[/li]
[li]13. Extn209, (Party1Name)[/li]
[li]14. E210,(Party2Device)[/li]
[li]15. Extn210, (Party2Name)[/li]
[li]16. 0, (Hold Time)[/li]
[li]17. 0, (Park Time)[/li]
[li]18. , (Authorization Valid)[/li]
[li]19. , (Authorization Code)[/li]
[li]20. , (User Charge)[/li]
[li]21. , (Call Charge)[/li]
[li]22. , (Currency)[/li]
[li]23. , (Amount at Last User Change)[/li]
[li]24. , (Call Units)[/li]
[li]25. , (Units at Last User Change)[/li]
[li]26. , (Cost Per Unit)[/li]
[li]27. , (Mark Up)[/li]
[li]28. , (External Targeting Cause)[/li]
[li]29. , (External Targeter ID)[/li]
[li]30. , (External Targeted Number)[/li]
[li]31. 192.168.0.36, (Calling Party Server IP Address)[/li]
[li]32. 1002, (Unique Call ID for the Caller Extension)[/li]
[li]33. 192.168.0.36, (Called Party Server IP Address)[/li]
[li]34. 1004, (Unique Call ID for the Called Extension)[/li]
[li]35. 2020/06/18 08:18:10, (SMDR Record Time)[/li]
[li]36. 0 (Caller Consent Directive)[/li]
[/ul]


Stuck in a never ending cycle of file copying.

 

[edcelf]

Thanks guys.

I was tracing the call logs when in fact I can fetch SMDR Output using System Monitor.

@sizbut
@@TouchToneTommy

Appreciate the help guys, the document and the notes will be very useful.

 

[janni78]

Why would you use System Monitor instead of just catching SMDR to a CSV file?

"Trying is the first step to failure..." - Homer

 

[edcelf]

@janni78

How do you fetch SMDR Output to CSV File? Are you using a third-party software?

It would be much better if I can fetch it to a CSV file. Appreciate it if you can help me with this

 

[janni78]

There's plenty of threads regarding this, for example [URL unfurl="true"]https://www.tek-tips.com/viewthread.cfm?qid=1800439[/url]

"Trying is the first step to failure..." - Homer

 

[edcelf]

@janni78

Many thanks for this, this is really helpful!