startup / shutdown problem 1

[jeffmeyers]

I'd been having trouble with my Win 98SE pc hanging on boot and not shutting donw. When it finally booted, I ran ASD, which showed a problem: <br>
<br>
&quot;Windows encountered a fatal problem while calling a PnP BIOS function. The specific function that caused this problem is: Read Extended System Configuration Data (ESCD) The reference for this problem is: 42 00 00 00 58 01 50 01 F0 00 00 00.&quot;<br>
<br>
The Microsoft knoledgebase article on troubleshoting shutdoon problems has a section call NVRAM/ECSD, which says to &quot;Disable NVRAM/ESCD updates&quot; under PnP BIOS in Control Panel / System. So I did that.<br>
<br>
The machine booted without incident. But still hung on shutdonw.<br>
<br>
I don't know what's going on and would appreciate any information or background you could offer.<br>
<br>
thanks<br>
<br>
Jeff

 

[billtiv]

Also look on Microsoft, there is a patch that you can download, which fixes the problem. I had a friend who had that problem, and sent him there, it worked for him....

 

[pjs]

Yup, as billtiv said, there is a downloadable patch from Micro$oft that fixes (or is suppose to) the shutdown problem. I think it is also available from the Windows update page.<br>
<br>
Paul <p>Paul J. Stiles<br><a href=mailto:stilespj@mindspring.com>stilespj@mindspring.com</a><br><a href= > </a><br>

 

[cdelima]

Also if the patch doesn't work try installing most if not all of the critical updates from Microsoft's update page.<br>
<br>
This page can be found by going to tools then Windows Update in the Internet Explorer browser <p>Chris DeLima<br><a href=mailto:chris_delima@zdnetonebox.com>chris_delima@zdnetonebox.com</a><br><a href= > </a><br>

 

[KMLampe]

We have problems shutting down which the &quot;patch&quot;- Microsoft's Supplemental Shutdown-does not fix.<br>
Jeff, are you attached to a network?<br>
There is a shareware utility called ShutDown NOW! v3.72 that can be downloaded from <A HREF="

http://www.dworld.de"

TARGET="_new">

http://www.dworld.de</A>

(to register, there is a $25.00 US charge per license) or run a shortcut using <br>
C:\WINDOWS\RUNDLL.EXE user.exe,exitwindows<br>
Both of these options have helped us with our shutdown problems (we're attached to a NetWare 4.11 network with the latest clients)<br>