Speaker phone volume goes down slowly...

[szuccaro]

Hello all,

I have a problem that is affecting all phones (5410's) company wide. I am on version 406 3.2. We have two modules, and a vmpro server.

1)You hit the speaker phone button
2)Dial tone volume starts out low
3)Gradually lowers incrementally until you hear no dial tone.

Anyone have any clue as to what may be happening?

-Steve

 

[szuccaro]

I looked at the log when I hit the speaker phone button and got this...

3000mS PRN: +++ START OF ALARM LOG DUMP +++
3000mS PRN: ALARM: 09/09/2008 18:14:37 IP 406 DS 3.2(59) <TLB Data Error> CRIT RAISED addr=00000000 d=6 pc=ff6ec8e0 ff6ec874 ff6ecb38 ff45c530 ff4546d8 ff5447cc
3000mS PRN: ALARM: 11/11/2008 15:27:17 IP 406 DS 3.2(59) <TLB Data Error> CRIT RAISED addr=00000045 d=8 pc=ff628cf4 ff62c678 ff629d0c ff629018 ff547fa4 ff5481d8
3001mS PRN: +++ END OF ALARM LOG DUMP +++

What is a <TLB Data Error> ???

 

[TomMills]

the phone system will probably have rebooted at those times.

only avaya can tell you what they mean. but generally speaking the phone system had a little freak out and rebooted.

if you have enough memory i would upgrade the units

0118999 88199 9119725..3

 

[szuccaro]

NOTE: The above isnt related, I have traced again and it did not appear.

 

[TomMills]

what you posted was the alarm log. it happens when you first start a trace

0118999 88199 9119725..3

 

[kenescort]

I encountered this same issue and could not resolve it after multiple reboots and troubleshooting. Had to end up swapping out 406 for a new one.

 

[szuccaro]

That does not sound good.

I did try rebooting the system multiple times as well.
This did not resolve the problem.

Anyone know how the speaker is powered on the phone ?

I assume its coming from the module that its plugged into.
Could it be the power supply is bad ?, I dont have an extra but it would be cheaper to buy that then a new module.

 

[TomMills]

run monitor again.

look for a line after it has connected that says free mem.

if its large enough (and tlpeter will be here any minute to say how much you need as i cant remember off the top of nmy head) then upgrade the 406. we used to get loads of tlb errors through 3.2/4.0 and even 4.1. the only times i have seen them on 4.2 was when i made them happen myself.

0118999 88199 9119725..3

 

[szuccaro]

Tom - Thanks for replies

This is what I got when reconnected:


********** Reconnect Selected **********

********** contact lost with 192.0.0.138 at 14:44:56 17/3/2009 - reselect = 0 **********
******************************************************************


********** SysMonitor v5.2 (59) **********

********** contact made with 192.0.0.138 at 14:44:57 17/3/2009 **********

********** System (192.0.0.138) has been up and running for 5hrs, 11mins and 57secs(18717679mS) **********


********** Warning: TEXT File Logging selected **********



********** Warning: TEXT Logging to File STOPPED on 17/3/2009 14:44:57 **********

0mS PRN: Monitor Started IP=192.0.0.139 IP 406 DS 3.2(59) Magjak
0mS PRN: LAW=U PRI=1, BRI=0, ALOG=4, ADSL=0 VCOMP=0, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=1 VMAIL=1(VER=2 TYP=1) CALLS=1(TOT=276)
3000mS PRN: +++ START OF ALARM LOG DUMP +++
3000mS PRN: ALARM: 09/09/2008 18:14:37 IP 406 DS 3.2(59) <TLB Data Error> CRIT RAISED addr=00000000 d=6 pc=ff6ec8e0 ff6ec874 ff6ecb38 ff45c530 ff4546d8 ff5447cc
3000mS PRN: ALARM: 11/11/2008 15:27:17 IP 406 DS 3.2(59) <TLB Data Error> CRIT RAISED addr=00000045 d=8 pc=ff628cf4 ff62c678 ff629d0c ff629018 ff547fa4 ff5481d8
3000mS PRN: +++ END OF ALARM LOG DUMP +++

 

[TomMills]

post a bit more from the trace starting after the alarm log finishes. the bit i want to see isnt in that part of the trace

0118999 88199 9119725..3

 

[kwing112000]

You are looking for a line with Freemem=(xxxxxxx)

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[Bas1234]

What you could try is to clear the alarm logs thru the Monitor.

Open the monitor log in on the IPOffice the goto status>alarms then wait the same error (TLB Data Error)should appear then click on "clear alarm log" reboot the IPOffice and look is it comes back.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[szuccaro]

Dont know how much it will post.

PS: Found out the problem, Just now the power went down. I was wondering what happened this weekend and now I know. The whole building is having power outages, great huh ?


********** Reconnect Selected **********

********** contact lost with 192.0.0.138 at 16:10:23 17/3/2009 - reselect = 0 **********
******************************************************************


********** SysMonitor v5.2 (59) **********

********** contact made with 192.0.0.138 at 16:10:24 17/3/2009 **********

********** System (192.0.0.138) has been up and running for 59mins and 37secs(3577774mS) **********


********** Warning: TEXT File Logging selected **********



********** Warning: TEXT Logging to File STOPPED on 17/3/2009 16:10:24 **********

0mS PRN: Monitor Started IP=192.0.0.139 IP 406 DS 3.2(59) Magjak
0mS PRN: LAW=U PRI=1, BRI=0, ALOG=4, ADSL=0 VCOMP=0, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=1 VMAIL=1(VER=2 TYP=1) CALLS=1(TOT=29)
3000mS PRN: +++ START OF ALARM LOG DUMP +++
3000mS PRN: ALARM: 09/09/2008 18:14:37 IP 406 DS 3.2(59) <TLB Data Error> CRIT RAISED addr=00000000 d=6 pc=ff6ec8e0 ff6ec874 ff6ecb38 ff45c530 ff4546d8 ff5447cc
3000mS PRN: ALARM: 11/11/2008 15:27:17 IP 406 DS 3.2(59) <TLB Data Error> CRIT RAISED addr=00000045 d=8 pc=ff628cf4 ff62c678 ff629d0c ff629018 ff547fa4 ff5481d8
3001mS PRN: +++ END OF ALARM LOG DUMP +++
5021mS CM: CMPhoneModel
Line: type=NoLine 0
Call: PhoneModel TelephonyHandler Invoke
Calling[255] Type=Default (100) PM TelephonyHandler KeyNum=28 Method=0 displayParam=100 type=123
Product Unknown
10023mS CM: CMPhoneModel
Line: type=NoLine 0
Call: PhoneModel TelephonyHandler Invoke
Calling[255] Type=Default (100) PM TelephonyHandler KeyNum=28 Method=0 displayParam=100 type=123
Product Unknown
15023mS CM: CMPhoneModel
Line: type=NoLine 0
Call: PhoneModel TelephonyHandler Invoke
Calling[255] Type=Default (100) PM TelephonyHandler KeyNum=28 Method=0 displayParam=100 type=123
Product Unknown
16637mS ISDNL1Rx: v=1 peb=1
0000 02 01 aa 9e 08 02 03 c0 05 04 03 80 90 a2 18 03 ................
0010 a9 83 81 1c 15 9f 8b 01 00 a1 0f 02 01 01 06 07 ................
0020 2a 86 48 ce 15 00 04 0a 01 00 1e 02 82 83 6c 0c *.H...........l.
0030 21 83 39 31 37 38 33 37 34 33 33 31 70 05 80 37 !.9178374331p..7
0040 30 36 33 063
16637mS ISDNL2Rx: v=1 peb=1
0000 02 01 aa 9e 08 02 03 c0 05 04 03 80 90 a2 18 03 ................
0010 a9 83 81 1c 15 9f 8b 01 00 a1 0f 02 01 01 06 07 ................
0020 2a 86 48 ce 15 00 04 0a 01 00 1e 02 82 83 6c 0c *.H...........l.
0030 21 83 39 31 37 38 33 37 34 33 33 31 70 05 80 37 !.9178374331p..7
0040 30 36 33 063
16637mS ISDNL3Rx: v=1 peb=1
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=03C0(Remote)
Message Type = Setup
InformationElement = BearerCapability
0000 04 03 80 90 a2 .....
InformationElement = CHI
0000 18 03 a9 83 81 .....
InformationElement = FAC
0000 1c 15 9f 8b 01 00 a1 0f 02 01 01 06 07 2a 86 48 .............*.H
0010 ce 15 00 04 0a 01 00 .......
InformationElement = PI
0000 1e 02 82 83 ....
InformationElement = CallingPartyNumber
0000 6c 0c 21 83 39 31 37 38 33 37 34 33 33 31 l.!.9178374331
InformationElement = CalledPartyNumber
0000 70 05 80 37 30 36 33 p..7063
16639mS ISDNL3Evt: v=1 stacknum=1 State, new=Present, old=NullState id=14
16639mS ISDNL2Tx: v=1 peb=1
0000 02 01 01 ac ....
16640mS ISDNL1Tx: v=1 peb=1
0000 02 01 01 ac ....
16641mS CM: CMSetup
Line: type=Q931Line 1
Call: lid=0 id=14 in=1
Called[7063] Type=Unknown (0) SndComp Calling[9178374331] Type=National (2) Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=0 chan=1
Product Unknown
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetLocalUser (2), pd=CMPDOrigNotISDN (3)
IE CMIESupplementaryService (5)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
.Invoke
invokeId 1
0000 0a 01 00 ...
16642mS CMLineRx: v=1
CMSetup
Line: type=Q931Line 1
Call: lid=1 id=14 in=1
Called[7063] Type=Unknown (0) SndComp Calling[9178374331] Type=National (2) Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=2 chan=1
Product Unknown
IE CMIESupplementaryService (5)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
.Invoke
invokeId 1
0000 0a 01 00 ...
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetLocalUser (2), pd=CMPDOrigNotISDN (3)
16642mS PRN: Line 1 AdjustCount 1,0 -> cur=2 out=1 v=2 d=0
16642mS PRN: PrepareIncomingCall: incoming_group_id is 1.
16643mS PRN: Setting configured voice gain on ch 1.
16643mS PRN: T1 DSP: Slot A: Gains Chan 1 Tx 10 Rx 10
16643mS CMCallPkt: v=14
CMSetup
Line: type=Q931Line 1
Call: lid=1 id=14 in=1
Called[7063] Type=Unknown (0) SndComp Calling[9178374331] Type=National (2) Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=2 chan=2
Product Unknown
IE CMIESupplementaryService (5)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
.Invoke
invokeId 1
0000 0a 01 00 ...
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetLocalUser (2), pd=CMPDOrigNotISDN (3)
16644mS CMCallEvt: v=14 State, new=Ringing old=Idle,0,0,Astate
16644mS CMLineTx: v=1
CMAlerting
Line: type=Q931Line 1
Call: lid=1 id=14 in=1
Called[224] Type=Default (100)
BChan: slot=2 chan=2
Product Unknown
Display [Stuart Diamond]
16645mS CMCallEvt: v=14 State, new=Idle old=Ringing,0,0,Astate
16645mS CMCallEvt: v=14 State, new=Dialled old=Idle,0,0,Astate
16645mS CMExtnTx: v=224, p1=7
CMSetup
Line: type=DigitalExtn 4
Call: lid=0 id=1068 in=0
Called[224] Type=Default (100) SndComp Calling[9178374331] Type=National (2) Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetLocalUser (2), pd=CMPDOrigNotISDN (3)
UUI type=Local [.$..] [0x01 0x24 0x01 0x05 ]
Display [9178374331>SDiamond]
Cause=16, Normal call clearing
Timed: 17/03/09 16:10
Locale: enu
16648mS ISDNL3Tx: v=1 peb=1
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=03C0(Local)
Message Type = CallProceeding
InformationElement = CHI
0000 18 03 a9 83 81 .....
16648mS ISDNL2Tx: v=1 peb=1
0000 00 01 9e ac 08 02 83 c0 02 18 03 a9 83 81 ..............
16648mS ISDNL3Evt: v=1 stacknum=1 State, new=Received, old=Present id=14
16649mS ISDNL3Tx: v=1 peb=1
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=03C0(Local)
Message Type = Alerting
InformationElement = CHI
0000 18 03 a9 83 81 .....
16649mS ISDNL2Tx: v=1 peb=1
0000 00 01 a0 ac 08 02 83 c0 01 18 03 a9 83 81 ..............
16653mS ISDNL1Tx: v=1 peb=1
0000 00 01 9e ac 08 02 83 c0 02 18 03 a9 83 81 ..............
16653mS ISDNL1Tx: v=1 peb=1
0000 00 01 a0 ac 08 02 83 c0 01 18 03 a9 83 81 ..............
16656mS CM: CMAlerting
Line: type=DigitalExtn 4
Call: lid=0 id=7 in=0
Product Unknown
16658mS CMExtnRx: v=224, p1=7
CMAlerting
Line: type=DigitalExtn 4
Call: lid=0 id=7 in=0
Product Unknown
16658mS CMCallPkt: v=14
CMAlerting
Line: type=DigitalExtn 4
Call: lid=0 id=1068 in=0
Calling[224] Type=Internal (101)
BChan: slot=10 chan=9
Product Unknown
16658mS CMCallEvt: v=14 State, new=Ringing old=Idle,0,0,BState
16659mS CMCallEvt: v=14 State, new=Ringing old=Dialled,0,0,Astate
16659mS CMLineTx: v=1
CMAlerting
Line: type=Q931Line 1
Call: lid=1 id=14 in=1
Called[224] Type=Default (100) Calling[224] Type=Internal (101)
BChan: slot=2 chan=2
Product Unknown
Display [Stuart Diamond]
16659mS ISDNL1Rx: v=1 peb=1
0000 00 01 01 a0 ....
16659mS ISDNL2Rx: v=1 peb=1
0000 00 01 01 a0 ....
16660mS ISDNL1Rx: v=1 peb=1
0000 00 01 01 a2 ....
16660mS ISDNL2Rx: v=1 peb=1
0000 00 01 01 a2 ....
16722mS CMExtnTx: v=200, p1=1
CMShortCode
Line: type=DigitalExtn 3
Call: lid=0 id=-1 in=0
ShortCode MONChange (59) = [SDiamond] Calling[statenonidle] Type=Default (100)
Product Unknown
Timed: 17/03/09 16:10
16722mS CMExtnTx: v=200, p1=1
CMShortCode
Line: type=DigitalExtn 3
Call: lid=0 id=-1 in=0
ShortCode MONChange (59) = [SDiamond] Calling[SetCurrent] Type=Default (100)
Product Unknown
Timed: 17/03/09 16:10
16845mS CMExtnRx: v=224, p1=7
CMShortCode
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
ShortCode GetCallInfo (108) = []
Product Unknown
16845mS CMExtnTx: v=224, p1=7
CMShortCode
Line: type=DigitalExtn 4
Call: lid=0 id=-1 in=0
ShortCode GetCallInfo (108) = []
BChan: slot=10 chan=9
Product Unknown
UUI type=User2User [C.........] [0x43 0x00 0x00 0x00 0x01 0x00 0x00 0x00 0x0e 0x01 ]
Timed: 17/03/09 16:10
16922mS CMExtnTx: v=200, p1=1
CMShortCode
Line: type=DigitalExtn 3
Call: lid=0 id=-1 in=0
ShortCode MONChange (59) = [] Calling[moncache] Type=Default (100)
Product Unknown
UUI type=Tag [s/SDiamond/6.] [0x73 0x2f 0x53 0x44 0x69 0x61 0x6d 0x6f 0x6e 0x64 0x2f 0x36 0x00 ]
Timed: 17/03/09 16:10
16996mS ISDNL1Rx: v=1 peb=1
0000 02 01 ac a2 08 02 03 c0 62 1c 1d 9f 8b 01 00 a1 ........b.......
0010 17 02 01 01 02 01 00 80 0f 43 65 6c 6c 20 50 68 .........Cell Ph
0020 6f 6e 65 20 20 20 4e 59 one NY
16996mS ISDNL2Rx: v=1 peb=1
0000 02 01 ac a2 08 02 03 c0 62 1c 1d 9f 8b 01 00 a1 ........b.......
0010 17 02 01 01 02 01 00 80 0f 43 65 6c 6c 20 50 68 .........Cell Ph
0020 6f 6e 65 20 20 20 4e 59 one NY
16996mS ISDNL3Rx: v=1 peb=1
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=03C0(Remote)
Message Type = Facility
InformationElement = FAC
0000 1c 1d 9f 8b 01 00 a1 17 02 01 01 02 01 00 80 0f ................
0010 43 65 6c 6c 20 50 68 6f 6e 65 20 20 20 4e 59 Cell Phone NY
16997mS ISDNL2Tx: v=1 peb=1
0000 02 01 01 ae ....
16998mS ISDNL1Tx: v=1 peb=1
0000 02 01 01 ae ....
17000mS CM: CMFacility
Line: type=Q931Line 1
Call: lid=0 id=14 in=1
Product Unknown
IE CMIESupplementaryService (5)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
CallingName.Invoke
invokeId 1
17003mS CMLineRx: v=1
CMFacility
Line: type=Q931Line 1
Call: lid=1 id=14 in=1
Product Unknown
IE CMIESupplementaryService (5)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
CallingName.Invoke
invokeId 1
17003mS CMCallPkt: v=14
CMFacility
Line: type=Q931Line 1
Call: lid=1 id=14 in=1
Product Unknown
IE CMIESupplementaryService (5)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
CallingName.Invoke
invokeId 1
17004mS CMExtnTx: v=224, p1=7
CMFacility
Line: type=DigitalExtn 4
Call: lid=0 id=1068 in=0
Product Unknown
Display [Cell Phone NY]
Timed: 17/03/09 16:10
20023mS CM: CMPhoneModel
Line: type=NoLine 0
Call: PhoneModel TelephonyHandler Invoke
Calling[255] Type=Default (100) PM TelephonyHandler KeyNum=28 Method=0 displayParam=100 type=123
Product Unknown
24527mS CM: CMPhoneModel
Line: type=NoLine 0
Call: PhoneModel TelephonyHandler Invoke
Calling[224] Type=Default (100) PM TelephonyHandler KeyNum=25 Method=0 displayParam=100 type=123
Product Unknown
24528mS CMExtnRx: v=224, p1=7
CMConnect
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
Called[224] Type=Default (100) SndComp Calling[9178374331] Type=National (2) Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
Display [Cell Phone NY>Stuart Diamond]
Cause=16, Normal call clearing
Locale: enu
24528mS CMCallPkt: v=14
CMConnect
Line: type=NoLine 0
Call: lid=0 id=1068 in=0
Called[224] Type=Default (100) SndComp Calling[224] Type=Internal (101)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=10 chan=9
Product Unknown
Display [Cell Phone NY>Stuart Diamond]
Cause=16, Normal call clearing
Locale: enu
24528mS CMCallEvt: v=14 State, new=Connected old=Ringing,0,0,BState
24529mS CMLineTx: v=1
CMConnect
Line: type=Q931Line 1
Call: lid=1 id=14 in=1
Called[224] Type=Default (100) SndComp Calling[224] Type=Internal (101)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=2 chan=2
Product Unknown
Display [Stuart Diamond]
Cause=16, Normal call clearing
Locale: enu
24533mS ISDNL3Evt: v=1 stacknum=1 State, new=ConnReq, old=Received id=14
24533mS ISDNL3Tx: v=1 peb=1
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=03C0(Local)
Message Type = Connect
24533mS ISDNL2Tx: v=1 peb=1
0000 00 01 a2 ae 08 02 83 c0 07 .........
24535mS ISDNL1Tx: v=1 peb=1
0000 00 01 a2 ae 08 02 83 c0 07 .........
24542mS ISDNL1Rx: v=1 peb=1
0000 00 01 01 a4 ....
24542mS ISDNL2Rx: v=1 peb=1
0000 00 01 01 a4 ....
24551mS ISDNL1Rx: v=1 peb=1
0000 02 01 ae a4 08 02 03 c0 0f .........
24551mS ISDNL2Rx: v=1 peb=1
0000 02 01 ae a4 08 02 03 c0 0f .........
24551mS ISDNL3Rx: v=1 peb=1
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=03C0(Remote)
Message Type = ConnectAck
24551mS ISDNL3Evt: v=1 stacknum=1 State, new=Active, old=ConnReq id=14
24552mS ISDNL2Tx: v=1 peb=1
0000 02 01 01 b0 ....
24552mS ISDNL1Tx: v=1 peb=1
0000 02 01 01 b0 ....
24554mS CM: CMConnectAck
Line: type=Q931Line 1
Call: lid=0 id=14 in=1
Product Unknown
24556mS CMLineRx: v=1
CMConnectAck
Line: type=Q931Line 1
Call: lid=1 id=14 in=1
Product Unknown
24556mS CMCallPkt: v=14
CMConnectAck
Line: type=Q931Line 1
Call: lid=1 id=14 in=1
Product Unknown
24556mS CMCallEvt: v=14 State, new=Connected old=Ringing,0,0,Astate
24557mS CMExtnTx: v=224, p1=7
CMCallStatus
Line: type=DigitalExtn 4
Call: lid=0 id=1068 in=0
Called[224] Type=Default (100) Calling[9178374331] Type=National (2) Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
Display [Cell Phone NY]
State=9, Connected
Timed: 17/03/09 16:10
Locale: enu
24557mS CMExtnTx: v=224, p1=7
CMConnectAck
Line: type=DigitalExtn 4
Call: lid=0 id=1068 in=0
BChan: slot=10 chan=9
Product Unknown
Timed: 17/03/09 16:10
24731mS CMExtnTx: v=200, p1=1
CMShortCode
Line: type=DigitalExtn 3
Call: lid=0 id=-1 in=0
ShortCode MONChange (59) = [] Calling[moncache] Type=Default (100)
Product Unknown
UUI type=Tag [s/SDiamond/8.] [0x73 0x2f 0x53 0x44 0x69 0x61 0x6d 0x6f 0x6e 0x64 0x2f 0x38 0x00 ]
Timed: 17/03/09 16:10
24757mS CMExtnRx: v=224, p1=7
CMShortCode
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
ShortCode GetCallInfo (108) = []
Product Unknown
24757mS CMExtnTx: v=224, p1=7
CMShortCode
Line: type=DigitalExtn 4
Call: lid=0 id=-1 in=0
ShortCode GetCallInfo (108) = []
BChan: slot=10 chan=9
Product Unknown
UUI type=User2User [C.........] [0x43 0x00 0x00 0x00 0x01 0x00 0x00 0x00 0x0e 0x01 ]
Display [228]
Timed: 17/03/09 16:10
24932mS CMExtnTx: v=200, p1=1
CMShortCode
Line: type=DigitalExtn 3
Call: lid=0 id=-1 in=0
ShortCode MONChange (59) = [] Calling[moncache] Type=Default (100)
Product Unknown
UUI type=Tag [s/SDiamond/9.] [0x73 0x2f 0x53 0x44 0x69 0x61 0x6d 0x6f 0x6e 0x64 0x2f 0x39 0x00 ]
Timed: 17/03/09 16:10
25023mS CM: CMPhoneModel
Line: type=NoLine 0
Call: PhoneModel TelephonyHandler Invoke
Calling[255] Type=Default (100) PM TelephonyHandler KeyNum=28 Method=0 displayParam=100 type=123
Product Unknown

 

[skQCC]

What is the distance from the phone system to the phone? What type of cable is it on cat3, cat5, cat5e? Could also be a pwr issue. Does this happen on a phone call not using the speaker?

Avaya ACA-I IPO Certified
Panasonic TDA/TDE/NCP Certified
CTP certified

 

[amriddle01]

If all the 5410's are on the expansion modules, you could try changing out the power supplies, I have seen dodgy power supplies cause all sorts of strange issues, and as we know the one's avaya supply aren't always the most reliable

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[HairySupportMonkey]

are you using noise cancelling? what happens when you hit the mute button just after you hit the speaker button, does it still fade away?

 

[szuccaro]

skQCC: It happens to all phones, even plugged one in with a 3 foot shielded cat5e.

HairySupportMonkey : I think you are on to something, I hit mute and the speaker phone volume increases, I take off mute and the speaker phone volume decreases.

How do I turn off noise canceling ? Never had to deal with it before...

 

[mattKnight]

Are the modules connected using the supplied 1m screened cable?

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[szuccaro]

mattKnight: Yes, t modules r connected via 3ft shielded cable

Have tried the following and speaker phone volume still decreases on its own:

on the system tab under VCM-
I have changed echo return loss to 0db,3db,6db
and also nonlinear process mode to silence,disabled,adaptive
in many combinations.

on the phone I have disabled ACG on headset, speaker, and handset.

No Go

The volume of the speaker phone does increase a little and stays constant when the mute button is hit.

 

[spinnicat]

szuccaro, Matt didn't ask if you used a 3ft shielded cable, he asked if you used the cable supplied with the module, ie. the Avaya supplied blue IP Office cable. There is a difference.