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Setup more then one voicemail node with multiple shortcodes?
- Thread starter CBack85
- Start date
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- #41
- Thread starter
- #43
OK. Let's all make sure we're on the same page.
The way it works from an end-user standpoint: dial a shortcode, make a recording, then it automatically forwards said recording into a bunch of mailboxes that has voicemail to email set up, so that people can retrieve it from their mobile devices.
How it works from a programming standpoint:
Create a MODULE in VoicemailPro. Create an "Edit Play List", and under the specific tab, designate a WAV file that the end-users are to record. Create a GENERIC action. Under the specific tab, put in the FWD:xxx,yyy,zzz in order to forward the recording to mailboxes. Connect the 3 actions to each other (including Start Point).
In the Manager software, create a shortcode that points to the module that we create (you can use the example I gave earlier).
Do that 2 more times, and you have 3 menus which people can use.
The way it works from an end-user standpoint: dial a shortcode, make a recording, then it automatically forwards said recording into a bunch of mailboxes that has voicemail to email set up, so that people can retrieve it from their mobile devices.
How it works from a programming standpoint:
Create a MODULE in VoicemailPro. Create an "Edit Play List", and under the specific tab, designate a WAV file that the end-users are to record. Create a GENERIC action. Under the specific tab, put in the FWD:xxx,yyy,zzz in order to forward the recording to mailboxes. Connect the 3 actions to each other (including Start Point).
In the Manager software, create a shortcode that points to the module that we create (you can use the example I gave earlier).
Do that 2 more times, and you have 3 menus which people can use.
- Thread starter
- #45
- Thread starter
- #46
Ok got all 3 modules setup with each their own name and a edit play list action and generic action. I also changed each short code under telephone number to have the name of their own module that is in vmpro. For some reason when I dial any of the shortcodes it goes to MY voicemail saying my greeting. Not sure what is going on now.......
3 Modules is good.
If you're getting your own voicemail, then you likely have a typo somewhere in your shortcodes.
Shortcode: 850
Feature: VoicemailCollect
Number: "MODULE1"
Shortcode: 851
Feature: VoicemailCollect
Number: "MODULE2"
Make sure you have the quotes in place in the Number field..
If you're getting your own voicemail, then you likely have a typo somewhere in your shortcodes.
Shortcode: 850
Feature: VoicemailCollect
Number: "MODULE1"
Shortcode: 851
Feature: VoicemailCollect
Number: "MODULE2"
Make sure you have the quotes in place in the Number field..
- Thread starter
- #49
If you did copy them yes you do
Use this tool to see what happens in voicemail
Here how it works
ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
Use this tool to see what happens in voicemail
Here how it works
ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
- Thread starter
- #51
- Thread starter
- #53
Go to the action
go to entry prompts and select the recording
Then you have the option to rerecord it
ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
go to entry prompts and select the recording
Then you have the option to rerecord it
ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
- Thread starter
- #55
hmmm still a little bit confused.....
right now I have nothing in there except for the first one I set up. Which i recorded a message prior to them getting the actual message just saying " this message has been forwarded to your mobile phone"
is that what you are talking about?
right now I have nothing in there except for the first one I set up. Which i recorded a message prior to them getting the actual message just saying " this message has been forwarded to your mobile phone"
is that what you are talking about?
- Thread starter
- #56
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