We're running Mitel/Mx-One Version 7.0 SPO HF2 Build 7.0.0.2.5 - Recently upgraded.
I'm trying to change a phone type using Provisioning Manager but got an error re: the Extension "Value 7474,ITYPE" and "Message: KEY is NOT TNS". I'm assuming there are MDNs of this extension on other devices. Pre-upgrade I would go to the command line in Service Node Manager and use SUDIP
IR=7474; to find all the appearances, clear them, and then put them back after changing the device with the ODN.
What is the new command line using resource_status to print all appearances of an extension?
I've asked our vendor tech and engineer but have not heard back and I've searched through the Help Complete file.
Any suggestions are welcome. Thank you!
~ Liz
I'm trying to change a phone type using Provisioning Manager but got an error re: the Extension "Value 7474,ITYPE" and "Message: KEY is NOT TNS". I'm assuming there are MDNs of this extension on other devices. Pre-upgrade I would go to the command line in Service Node Manager and use SUDIP
IR=7474; to find all the appearances, clear them, and then put them back after changing the device with the ODN. What is the new command line using resource_status to print all appearances of an extension?
I've asked our vendor tech and engineer but have not heard back and I've searched through the Help Complete file.
Any suggestions are welcome. Thank you!
~ Liz
