SCN Trunk line error

[Demce0501]

Just upgraded 5 IPO's from 8.1 to 11. Everything works great, but on two of 4 IP Office SCN lines - I'm getting "Incompatible codec settings detected. Media path may not be operational" The lines do work though. The settings are the same as two other lines that don't have this error. The error appears in red in system manager and cannot be cleared.

The codecs on the Voip tab are all set to system default.

Any one else experience this?

 

[Pepp77]

Saw this myself, it was because the codecs were different on each side of the scn, make them all match exactly across every scn line (dont rely on system default).

| ACSS SME |

 

[joe2938]

Remove the incorrect codecs in system/voip tab

 

[Demce0501]

I'll give that a shot - thanks.

 

[Demce0501]

Pepp, you were right. If the codecs are in the wrong order, you will get that error. You do have to choose custom, and put the same codecs in, with the same order.

Thanks for the help.