So I am still having issues with this SCN over VPN.
For those new to the situation I have an IP Office 500 Release 5 and a 406 Release 5 going over a VPN with Juniper Netscreen routers.
Basically I have checked my IP routes, I have checked my IP Line. These are both correct.
When I go to make a call between the two sites it comes up 'unobtainable'. What is interesting is that they both use the same voicemail, housed at site A. Site B can call that voicemail no problem. It is only when they go to call each of the other extensions or grab the IP Line (based on a shortcode I built) that it will not let the call go through.
When they go to make a call between sites the name of the user they are calling (information housed at the other location) pops up on the screen right before coming up with a fast busy and saying 'unobtainable'.
I cannot add users from the opposite sites into groups nor see them. Yet once in a blue moon I can get a single call to go through and then this all starts again.
Any advice?
For those new to the situation I have an IP Office 500 Release 5 and a 406 Release 5 going over a VPN with Juniper Netscreen routers.
Basically I have checked my IP routes, I have checked my IP Line. These are both correct.
When I go to make a call between the two sites it comes up 'unobtainable'. What is interesting is that they both use the same voicemail, housed at site A. Site B can call that voicemail no problem. It is only when they go to call each of the other extensions or grab the IP Line (based on a shortcode I built) that it will not let the call go through.
When they go to make a call between sites the name of the user they are calling (information housed at the other location) pops up on the screen right before coming up with a fast busy and saying 'unobtainable'.
I cannot add users from the opposite sites into groups nor see them. Yet once in a blue moon I can get a single call to go through and then this all starts again.
Any advice?