HI - 4 errors in the eventlog (this is one one of them) seem to mention bad logon credentials - however its a supervisor who is trying to schedule the reports and I cannot see the scheduling module/component while logged in as administrator? Is it possible that another system related account needs to be given access to be able to use scheduling services? - dont know if this is relevant but the CCR system was recently moved from an older server 2003 to server 2008..thanks
Log Name: Application
Source: Avaya IPOCCR Client
Date: 04/05/2012 12:00:36
Event ID: 4001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
System.ApplicationException: PrinterDiscoveryService.CreateSchedulerTask failed ---> System.Web.Services.Protocols.SoapHeaderException: System.Web.Services.Protocols.SoapHeaderException: Server unavailable, please try later ---> Avaya.SBCC.Services.ServiceContracts.Exceptions.PrinterServiceException ---> System.Runtime.InteropServices.COMException (0x8007052E): Logon failure: unknown user name or bad password. (Exception from HRESULT: 0x8007052E)
at VistaTaskScheduler.ITaskFolder.RegisterTaskDefinition(String Path, ITaskDefinition pDefinition, Int32 flags, Object UserId, Object password, _TASK_LOGON_TYPE LogonType, Object sddl)
at Avaya.SBCC.SBCCWindowsTaskScheduler.WindowsTaskScheduler.CreateVistaSchedulerTask(ScheduleTask scheduledTask, SecureString accountPassword)
at Avaya.SBCC.SBCCWindowsTaskScheduler.WindowsTaskScheduler.CreateWindowsSchedulerTask(ScheduleTask scheduledTask)
at Avaya.Sbcc.Printer.Discovery.PrinterWebService.CreateSchedulerTask(ScheduleTask scheduleTask)
--- End of inner exception stack trace ---
at Avaya.Sbcc.Printer.Discovery.PrinterWebService.CreateSchedulerTask(ScheduleTask scheduleTask)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Avaya.SBCC.WebClient.ServiceAgents.printerDiscoveryService.PrinterDiscoveryService.CreateSchedulerTask(ScheduleTask scheduleTask)
at Avaya.SBCC.WebClient.ServiceAgents.PrinterDiscoveryServiceAgent.CreateSchedulerTask(ScheduleTask task)
--- End of inner exception stack trace ---
at Avaya.SBCC.WebClient.ServiceAgents.PrinterDiscoveryServiceAgent.CreateSchedulerTask(ScheduleTask task)
at Avaya.SBCC.WebClient.BusinessLogic.PrinterServiceManager.CreateSchedulerTask(ScheduleTask task)
at Avaya.SBCC.WebClient.BusinessLogic.ScheduledTaskBase.CreateTask(ScheduleTask taskDefinition, Int32 taskId)
at Avaya.SBCC.WebClient.BusinessLogic.HistoricalReportScheduledTask.CreateTask(ScheduleTask taskDefinition, Int32 taskId)
at Avaya.SBCC.WebClient.BusinessLogic.ScheduledTaskController.CreateTask(TaskType taskType, ScheduleProperties taskProperties, Int32 taskId)
at Avaya.SBCC.WebClient.FrontEnd.Schedule.CreateWindowsReportSchedulerTask(ScheduledReport reportSchedule)
at Avaya.SBCC.WebClient.FrontEnd.Schedule.UpdateReportScheduledTask(Int32 selectedScheduledReportID)
at Avaya.SBCC.WebClient.FrontEnd.Schedule.btnUpdateScheduleProperty_OnClick(Object sender, EventArgs e)
Event Xml:
<Event xmlns="
<System>
<Provider Name="Avaya IPOCCR Client" />
<EventID Qualifiers="0">4001</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-05-04T11:00:36.000Z" />
<EventRecordID>8679</EventRecordID>
<Channel>Application</Channel>
<Computer>CCRServer.GTILTD.local</Computer>
<Security />
</System>
<EventData>
<Data>System.ApplicationException: PrinterDiscoveryService.CreateSchedulerTask failed ---> System.Web.Services.Protocols.SoapHeaderException: System.Web.Services.Protocols.SoapHeaderException: Server unavailable, please try later ---> Avaya.SBCC.Services.ServiceContracts.Exceptions.PrinterServiceException ---> System.Runtime.InteropServices.COMException (0x8007052E): Logon failure: unknown user name or bad password. (Exception from HRESULT: 0x8007052E)
at VistaTaskScheduler.ITaskFolder.RegisterTaskDefinition(String Path, ITaskDefinition pDefinition, Int32 flags, Object UserId, Object password, _TASK_LOGON_TYPE LogonType, Object sddl)
at Avaya.SBCC.SBCCWindowsTaskScheduler.WindowsTaskScheduler.CreateVistaSchedulerTask(ScheduleTask scheduledTask, SecureString accountPassword)
at Avaya.SBCC.SBCCWindowsTaskScheduler.WindowsTaskScheduler.CreateWindowsSchedulerTask(ScheduleTask scheduledTask)
at Avaya.Sbcc.Printer.Discovery.PrinterWebService.CreateSchedulerTask(ScheduleTask scheduleTask)
--- End of inner exception stack trace ---
at Avaya.Sbcc.Printer.Discovery.PrinterWebService.CreateSchedulerTask(ScheduleTask scheduleTask)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Avaya.SBCC.WebClient.ServiceAgents.printerDiscoveryService.PrinterDiscoveryService.CreateSchedulerTask(ScheduleTask scheduleTask)
at Avaya.SBCC.WebClient.ServiceAgents.PrinterDiscoveryServiceAgent.CreateSchedulerTask(ScheduleTask task)
--- End of inner exception stack trace ---
at Avaya.SBCC.WebClient.ServiceAgents.PrinterDiscoveryServiceAgent.CreateSchedulerTask(ScheduleTask task)
at Avaya.SBCC.WebClient.BusinessLogic.PrinterServiceManager.CreateSchedulerTask(ScheduleTask task)
at Avaya.SBCC.WebClient.BusinessLogic.ScheduledTaskBase.CreateTask(ScheduleTask taskDefinition, Int32 taskId)
at Avaya.SBCC.WebClient.BusinessLogic.HistoricalReportScheduledTask.CreateTask(ScheduleTask taskDefinition, Int32 taskId)
at Avaya.SBCC.WebClient.BusinessLogic.ScheduledTaskController.CreateTask(TaskType taskType, ScheduleProperties taskProperties, Int32 taskId)
at Avaya.SBCC.WebClient.FrontEnd.Schedule.CreateWindowsReportSchedulerTask(ScheduledReport reportSchedule)
at Avaya.SBCC.WebClient.FrontEnd.Schedule.UpdateReportScheduledTask(Int32 selectedScheduledReportID)
at Avaya.SBCC.WebClient.FrontEnd.Schedule.btnUpdateScheduleProperty_OnClick(Object sender, EventArgs e)</Data>
</EventData>
</Event>