Rrel 7.0 and T-1 1

[1043]

Is anyone having problems using the new R7 with a T-1 card?

 

[toolman18]

Hey 1043, I posted a similar thread on the dependability of these cards,(1600 DSL card also), got 1 reply (not helpful) Does'nt seem like their very popular.

 

[Midstream]

I installed my first T-1 module in a partner last week. The PACSR6 had been in service for about a year. It was a bear to reconfigure and get connected to the PACS, but the T-1 came right up. There is a software patch you may want to load, but research it first. If it's not absolutely required, DON'T LOAD IT!! I talked to the TSO about that. You'll have to know how to use the Green Card and have access to e-Flash Tools website.

 

[Furball8675309]

1043, I did hear of someone having a problem with the R7 and T1, but not sure if it was resolved. I will try to contact the tech, but he is still on vacation. I dont know of any patches for the R7's.

 

[ken1713]

I have the new r7 acs and a t1 and cannot get it to work. The t1 card works fine on the rel 6 .04. Avaya said it knows of no problems with the rel 7 and the t1 card. Does anyone know of a patch or has anyone got a rel 7 to work with the t1.

 

[jokermia]

I'm interested in hearing about the patch for the T1 w/R7.0. What does the patch fix? Why shouldn't I load it - what problems will it cause? Assuming I do need the patch, where do I download it? TIA, answers much appreciated

 

[1043]

We got the fix and are going to try it. Will post results later.

 

[Andy315]

Does any one knows what kind of T1 service I have to ask for the R6? I have an install on it and I get an ambar light and no service on the T1.

 

[Furball8675309]

Are you programming it with the remote admin?

 

[Andy315]

Dear Furball8675309,
Yes I am. I got it working by asking the LEC to change the PRI T1 to E&M channels. But know when I get a call I have a tone like if some one is redailing the digits before I get the voice. I down load a "NEW" file with just the defult programming and it whent away. But when I dwonload the programmed file it comes back not only on the T1 lines but also in the analog lines!

What can cause that?

Thank you,

 

[jokermia]

Hello again. Can someone please tell me where I can download the patch for the R6 and R7 ACS Processors? We're running into a problem with an R6 and T1 combo, and I'd like to try the patch. Thanks in advance!

 

[Andy315]

jokermia,

What kind of problem do you have?

I know that you can go to

http://www.avayadocs.com/japple/css/japple?PAGE=avaya.css.CSSIndex

here and look for downloads for T1 patch.

I do not know if you have to be register with them to downloded.

I have encounter many problems w/R6 and the T1 combo. The calling groups do not work the way they should and some other wierd things.

 

[jokermia]

Andy315,

We have the problem of not being able to transmit touch tones when on a call and another call comes in. We also have a problem with the system requiring us to enter the password multiple times. Does the patch fix these problems, or is there something else we can do to fix them? TIA...

 

[Andy315]

jokermia,

I have the same problem and will download the patch to see if it fix is it!

So far I know that only an authorize Avaya partner can download the patch from the Avaya site.

At soon as I know more I will let you know!

 

[Andy315]

An update on the patch...I downloded and did not fix the problem of the touch tone, as well the password still not gets saved.

I will still be working on it! I will up date next week!

 

[telprog]

Did you load the Firmware upgrade for the T1 module?

A trusted source for years.

http://www.tel-programmer.com

 

[Andy315]

telprog,

Yes I did, solved some problems but not all.

I still have problems with the touch tone not been able to dial when an other call comes in! As well as for the password for the remote access does not get saved.

I am looking into all the programming to find out if there is something that can be change, to make the touche tones to work at all times.

 

[ttech]

I believe to make sure that the remote password is saved you do the #730 making sure you hit the "enter" key, and then do a back up to the flashcard.

 

[1043]

The patch works, but you have to run it on a Release 6.0 then remove it and put your release 7.0 in.

 

[Andy315]

1043,

Can you elaborate more about your last post?
What do you mean that you have to remove the release 6.0 and then put the R7.0?