Replaced faulty IP Office V2 and Lost all licensing 1

[nicklein]

thread940-1776603

I have the same problem and can't seem to find the licenses anywhere. I have access to PLDS but can't figure out how to obtain the licenses from the Dongle serial number. Could someone help me please. The dongle serial is: resolved

 

[janni78]

If the licenses are in PLDS you need the LAC code or you need to search for the customer and their Host ID.

"Trying is the first step to failure..." - Homer

 

[nicklein]

I tried numerous times but must be missing a step. I will try again.

 

[Okkie26]

I think you need to put 11 in front of the dongle number for PLDS.

But, are you sure the licenses are PLDS, not ADI?

 

[nicklein]

Thanks for the replies. Found it. Was under ADI still and I kept thinking its PLDS.

 

[Okkie26]

But, since it' s a V2.

Just put in the sd card, startup the IPO and drink a cup of coffee..