Removing the Mitel 3300 pre-dial number 2

[spikeuk]

We have a Mitel 3300.
We have changed our line provider and no are longer required to press 9 to make an outside call.
I found a setting on the switch in System Administration/ System Options Assignment- Outgoing External Call Prefix for Applications set to 9. I removed this and rebooted the switch but we still can't dial out. I believbe this is called the Pre-dial mode number.
Easy, I imagine, if you know how!

 

[kwbMitel]

There is an embedded way to thank people with the Hot links at the bottom of each post.

Supernova stole my #1 ranking recently (earned actually, but I'm still bitter)

Thanking is just a click away. (or 2 if you want to thank wannabe's like supernova - just kidding, really, I'm not all that bitter,,,,,much)

**********************************************
What's most important is that you realise ... There is no spoon.

 

[spikeuk]

Done lots of "thanking"- even for the

http://home.paonline.com/rmeyer32/TROUBLE.pdf

I work for a very small company where there is no "it's not my job" attitude. You just bite the bullet sometimes and live with the consequences. It's not that bad - no one is crucified for messing up occasionally. As long as they make the effort to sort it out afterwards.

 

[spikeuk]

Morning Guys
Those tables requested:

Trunk Service Agreement:

Trunk Service Number Release Link Trunk Class of Service Class of Restriction Baud Rate Intercept Number Non-dial In Trunks Answer Point - Day Non-dial In Trunks Answer Point - Night 1 Non-dial In Trunks Answer Point - Night 2 Dial In Trunks Incoming Digit Modification - Absorb Dial In Trunks Incoming Digit Modification - Insert Trunk Label
1 No 64 64 9600 1 1000 1000 1000 735859
2 No 64 64 9600 1 1100 1100 1100 735868
3 No 1 1 300 1 and so on...

Station Service Agreement

Number Intercept Number Class of Service - Day Class of Service - Night1 Class of Service - Night2 Class of Restriction - Day Class of Restriction - Night1 Class of Restriction - Night2 Default Acct. Code Compression Zone ID
1001 1 2 2 2 6 6 6 1
1002 1 2 2 2 6 6 6 1
1003 1 2 2 2 6 6 6 1
1004 1 2 2 2 6 6 6 1
1005 1 2 2 2 6 6 6 1
1006 1 2 2 2 6 6 6 1
1007 1 2 2 2 6 6 6 1
1008 1 2 2 2 6 6 6 1
1501 1 11 11 11 1 1 1 1
1502 1 11 11 11 1 1 1 1
1503 1 11 11 11 1 1 1 1
1504 1 11 11 11 1 1 1 1
and so on...

One thing that still doesn't work is the Phone Book numbers and Speed Dial numbers. Any ideas?
I thought I'd ask rather than guess!!(although I did remove the 9 from the start of a speed dial- but still doesn't work.

Cheers

 

[Supernova99]

Hi Spike,

Can you tell me what 1000 and 1100 do please

Are they hunts groups?

Can you go to the maintenance diagnostics > maintenance commands and type the following (no quoutes) 'locate num 1000' and 'locate num 1100'
and let me know what they are

As for your teldir and speed calls
you will now have to remove the '9' prefix from all these entries as you are no longer using '9' for external access


Any news on voicemail?

Any special requests for call barring?

Share what you know - Learn what you don't

 

[spikeuk]

Hi Supernova

1100 and 1000: These relate to the two incmming lines we have, I believe.

'locate num 1000' and 'locate num 1100'=
"The number ralates to a Non Prime Broadcast Group."

Removing the lead 9 didn't seem to work for Speed Call numbers- but if I delete and re--add it it, without the lead it worked- so this is OK.
Phone Book worked fine.

Voice mail is used:
Below is the contents of the Hunt Group Assignment Table
and the Voice Mail Options Table

Hunt Group Assignment Table
Hunt Group Members vid0.171 7.0.9.5
1 0 2 3
Member Index Hunt Group Number Name
1 1571 1501
2 1571 1502
3 1571 1503
4 1571 1504

Voice Mail Options Table
Voice Mail Options Assignment vid3.6 7.0.9.5
0 1 2 3 4 5
Send Notification Calls Digital Pager Callback Number Allow Transfer To Any Number Restrict Numbers that Begin with e.g. (6,8,9) Set Prompt for Property Management System
True 555*1212 True 9 First Name Hyatt Encore.

No requests for call baring, thanks

How secure is our Voice Mail?

Cheers