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RAS Async Adapter problem 1

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bronan

Technical User
Jan 11, 2006
236
ME

In my Device Manager I have RAS Async Adapter marked with yellow exclamation sign.
When try to uninstall it receiving:
“Failed to uninstall the device.The device may be required to boot up the computer”
Please let me know how I can fix it.
 
Thanks for answering me.
In the future I'll avoid to use such a vulgarity as the word
d---.
Will be nice to hear opinions from other members in a/m regard.
Frankly, I expected from you assistance and advice to solve this problem which bother me for a long time, especially having in mind your technical experience and computer knowledge.
 
I can offer some technical suggestions on this one, but I doubt it'll be anything new (don't remember everything mentioned right off hand), and this is definitely one that I've never personally experienced.

One thing I might would consider that doesn't appear to be mentioned, and honestly it would NOT be my first guess or choice in such a matter, is to try removing one stick of RAM at a time from the system, and see if the error goes away. I honestly think it's a long shot, but I've seen some really weird issues caused by bad RAM.

If you want to give that a shot, I'd suggest:
1. Turn off the computer
2. Unplug the computer
3. Hold the power button in for at least 5 seconds to ensure all power drained - just to be sure
4. Open the case
5. Pull out one piece of memory/RAM. Actually, if you feel both/all memory sticks, and one feels hotter than the other, I'd go with removing that one first. And then make sure that one of the sticks is in the "first" memory spot.
6. close back the computer case
7. plug in and power on the computer.
8. you might get a changed memory message before windows... just hit <enter> and keep going.
9. Once you're in Windows, see if you can resolve your issue. If it's resolved, then I'd go shopping for more RAM. If not resolved, then you'ved narrowed that one out.

Another possible thing to consider is system file corruption within Windows. If this system isn't a painstakingly installed setup, then a repair install or clean install would be the best bet there.

Well, I'll hush. If I haven't already, I'll end up repeating someone else's suggestions. [wink]

Hopefully you'll find a solution.

Try whatever you can, and let us know your progress.
 
Well I didn't pick up on any profanity but I don't blame you either for being a bit upset, who wouldn't be?

I like kjv1611's idea of removing part of the hardware, and if that doesn't help, then I reckon I'd remove the whole (what was that word?) machine.
 
WHAT WAS THAT WORD) - some may consider it as profanity, others are so used to it that they do not pick it up as such... enough said...

Bronan, I am aware that you attempted to update the RAS ASYNC driver, but have you gone to the MODEM manufacturers website and attempted to UPDATE the driver from there?

does your PC have IEEE1394 (FireWire)? try to update that device as well... RAS has to do with Networking, under which FireWire, NICs, and Modems belong to...

that was also the idea behind you removing the MODEM earlier, to see if the problem went away, to pinpoint the source... as was with updating the drivers for the network card and modem...

softmodems have been known to cause problems, at least in my experience though it has been ages (10 yrs or so) ago...








Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
 
On "the word" that was mentioned, I know I look at it like this, which I would assume to be in the consideration for the forum's usage of the terms, "professional", and "profanity."

I'd ask this question: Would you use the term in an interview, or in the court of law? Not saying we have to use legal words, but just getting the idea of what would be considered profanity.

Ultimately, the definition has to be left up to the site owners, of course.

-------------------

On with the technical piece..

BadBigBen's post brought something to my mind...

How is it, bronan, that you do connect to the Internet? Is it via a broadband modem, or dial-up, or what? I'm assuming broadband, but to make sure we steer clear of all assumptions, please tell the full path of your Internet connection, from the wall to your computer:

So, for instance, if you're using a cable modem and a router, it'd be wall - cable modem - router - computer (and over what connection - wired ethernet or wireless?)

Or if you do not have a router involved, are you going from the wall to your cable or dsl modem, and then connecting via USB or via Ethernet?

I don't honestly think that an external modem is the issue, but I suppose it could be. And with that in mind, do you have any external modem you use just on a rare occasion, possibly for faxes or such?

But as BadBigBen said, for sure, remove ANY device possible if it's not necessary, that is involved in network/ineternet communications, and see if the problem goes away. If you've got a dial-up modem installed, but aren't using it, why not just remove it anyway?

Post back and let us know how things go.
 
I have two possibilities to connect to the Internet
1/ Broadband modem PIRELLI -Local Area Connection though
D-Link DFE-530TX PCI Fast Ethernet , IP settings DHCP ,wired with router and
2/ By Dial Up through internal Modem Intel(R)536EP 56k.
I am using broadband connection, but as I have dual boot on my machine- XP Sp3 and Win 98SE, I keep Modem mostly for OS 98SE - and as a spare if something goes wrong with LAN
If remember well this RAS problem was present on XP Pro before installed broadband ,when only Dial-up connection installed.
Don't know if this is important-RAS Async Driver in my DM is version 5.1.2535.0 -but in C:\Windows\system32\drivers I have
asyncmac 5.1.2600.5512 ( 14 KB)
Once I try to uninstall Modem drivers and disable it, but nothing change on RAS
 
Well, when BadBigBen mentioned removing the modem, I am pretty sure he means to totally physically pull it out of the computer - not just uninstall in device manager or any other means. So long as it's there, Windows will try to load files, try to access it at least to see what it is. If you remove it altogether, you can better fix the problem.

As for accessing the web via Win98, you may just need to do more searching for better drivers for your Ethernet/LAN connection. I know there's some super pack out there that was built by a 3rd party that gives lots better driver support to Win98 machines, and such. BadBigBen probably has the link handy. I could probably find it again, but don't recall it off hand.
 
KJV1611, I guess you meant this:

UNOFFICIAL Windows98 Second Edition Service Pack 2.1a (Freeware)



Bronan, the versions listed are of course not the same, as they are two different drivers altogether... the RAS Async Driver is a software API, which connects to several different devices, and loads other supporting software in the background, when one of those cannot be loaded or accessed, it will balk and throw an error as the one you are seeing...

is it possible to receive more information to your system? what mainboard, RAM, CPU, etc... the more info the less guessing we have to do...

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
 
Hi Ben,
System Report as follows:
Item Value
Motherboard
Manufacturer MICRO-STAR INTERNATIONAL CO., LTD
Model MS-6330
Version
Serial Number
BIOS
Vendor Award Software International, Inc.
Version 6.00 PG
Release Date 7-Oct-2002
CPU
Name AMD Duron(tm) processor
Family K7
Model Duron (SF core)
Manufacturer AMD
Calculated Core Speed 950 MHz
CPU Socket Socket A
Graphics Card
Adapter Name RADEON 9200 SE (Omega 3.8.252)
Video RAM 64 MB
Driver Version 6.14.10.6462
Network Adapters
Ethernet D-Link DFE-530TX PCI Fast Ethernet Adapter (rev.C) - Packet Scheduler Miniport
Administrative Status Enabled
Loopback MS TCP Loopback interface
Administrative Status Enabled
Operating System
Operating System Microsoft Windows XP Professional
Service Pack 3.0
Build 2600
Windows CD Installation Key XXXXXXXXXXXXXXXXXXXXXXXXX
Install Date 23-Jul-2003 8:31:38
Product ID XXXXXXXXXXXXXXX
Computer Name XXXXX
Windows Logon xxxx
Locale United States
Current Time Zone Central Europe Daylight Time
System Up Time 1 Hour, 29 Minutes, 20 Seconds
Internet Explorer Version 8.0.6001.18702
DirectX Version DirectX 9.0c
Memory
Total Memory (RAM) installed in this PC 512 MB
Memory Used 49 %
Total Page File Memory 1,249 MB
Available Page File Memory 838 MB
Total Virtual Memory 2,048 MB
Available Virtual Memory 1,853 MB
Hard Disks Info (IDE and Serial-ATA)
IDE 0 Manufacturer Model Number Maxtor 4D040H2
IDE 0 Manufacturer Revision Number DAH017K0
IDE 0 Manufacturer HDD Serial Number D23B3FNE
IDE 0 Buffer Size 2 MB
IDE 0 Cylinders 16,383
IDE 0 Heads 16
IDE 0 Sectors Per Track 63
IDE 0 Capactiy 38.16 GB
Drives (as showing in Windows)
Fixed Drive: C Total Capacity: 13.65 GB Used: 9.61 GB Free: 4.03 GB
Fixed Drive: D Total Capacity: 21.78 GB Used: 15.81 GB Free: 5.97 GB
CD Writer: E CD-RW CDR-6S48 2SG1
DVD Writer: F HL-DT-ST DVD-RAM GH22NP20 1.00
Fixed Drive: G Total Capacity: 2.71 GB Used: 1.77 GB Free: 962.68 MB
DVD Reader: H HL-DT-ST DVD-RAM GH22NP20 1.00
Antivirus
Vendor ESET, spol. s r. o.
Product ESET Smart Security 4.0
Version 4.0
Up To Date Yes
Realtime File Scanning On Yes
FireWall
Product Windows Firewall
 
BadBigBen,

Yes, that's what I was referring to. Thanks for posting the link.
 
Bronan, the MS-6330 mainboard is close to 8 yrs old... I would be shopping for a replacement, as modern hardware is faster and replacement parts are easier to get...

in the meantime, update all drivers of the system...

I'll list the latest drivers:

Retro chipset VIA 4in1 drivers (scroll down, not the first link but the second)

D-Link DFE-530TX Driver
ftp://ftp.dlink.de/dfe/dfe-530tx/driver_software/DFE-530tx_drv_revC1_309_ALL_en_020723.zip

I have no idea why we thought the system was from AOpen (one of your links pointed to it), but that complicated the issue more than was warranted...

the above links are the correct ones according to the report on the system, please update the ones I linked to, then report back again...

it would also help to know the MODEM manufacturer and type that is being used, in the DeviceManager right click the Modem then go to the TAB listed as DETAILS, there is a dropdown menu, I need the VEN&DEV numbers listed under HARDWARE ID...

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
 
Modem is Intel(R)536EP Modem
PCI\VEN_8086&DEV_1040&SUBSYS_10008086&REV_00\3&61AAA01&0&48

Don't know if installation of new Driver For Fast Ethernet is ok- after reboot this is what I read from Details:
PCI\VEN_1106&DEV_3106&SUBSYS_14031186&REV_86\3&61AAA01&0&60
After finishing the installation, a new
'Local Area Connection' not appear, so I doubt that installation is O.K.
Followed tutorial for WindowsXP- not sure for results ,as this install process passed very quickly.

Installation of new VIA_ 4in1_443v driver passed O.K.
No any significant improvement re performances.
MB is old would like to change it but problem are RAM ,because nowadays is impossible to found SDRAM memories for slot A.
 
Modem - Intel-536EP Driver

Ethernet - D-Link DFE-520TX PCI & DFE-530TX PCI Fast Ethernet Adapter (rev.C)
Driver linked is the correct one... Double checked...

unpack driver to a folder, then manually install driver for the Ethernet card...



Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
 

Meanwhile succeed to install D-Link DFE-530TX PCI Fast Ethernet Adapter (rev.C).
In Device Manager yellow sign for RAS Async Adapter still stays on it's place,
Will Update Modem Driver also and report for any changes .
Thanks very much for your kind efforts to help me.
 

Dloaded and installed new Modem driver- reboot- no changes
in Device Manager
 
That pretty much all that can be done at this stage... sry to hear that updating the drivers did not fix the problem...

MB is old would like to change it but problem are RAM ,because nowadays is impossible to found SDRAM memories for slot A.
that is why you should upgrade to at least DDR-2 supporting mainboards... even a Celeron Socket 775 will run circles around the system you have now...


Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
 

I hope I can change MB and with this pass to DDR-2 RAM, but guess that even Processor should be changed and also Graphic card with ones supported from new MB.
I'll appreciate your advice what combination will be the best regarding hardware changes - having in mind other components what I have now on my Desktop installed.
Regarding actual RAS problem I haven't Error messages in my Event Viewer.
For your information I don't need very strong and fast machine because I am not playing games - I am just home user with some little Internet surfing , reading news and similar - not to much heavy duty things.Any how RAM of 512 MB should be enough , but seem there is some other System problem which I am unable to discover.
Once again I am very thankful to you for all four help since now.
 
You are listing so much hardware there I wonder if it is false economics in not considering a new machine as an option?
 
Bronan, as I don't know where in the world you are living, I can only give general advice...

if you update the system tak a look at bundles (CPU & Mainboard combos), e.g.
The above system comes complete, mainboard, Ram, CPU, and integrated VGA, all you would have to do, is to assemble it yourself...



Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
 
Thanks Gentleman I will consider option to buy new PC near specification from Very economic and reasonable prices indeed.
This Athlon processor is 64 or 86 (32)
Here , where I am leaving , component prices are much higher
then this quoted in a/m site , but in any case I have to do something to overcome actual problems.
 
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