Questions on how to setup and configure 4610SW

[bracph]

We have an IP office 500 system and IP Office Manager 6.1 (12)

we had it installed and configured before for the normal 5410 phones.

As per status we have :

2 DS 8
1 VCM 32

i found out that we have in stock about 6 units of 4610SW IP and some 4621SW IP.

question is, how do we set this up?

we got PoE switch and had one 4610SW IP connected, it powered on and downloaded the firmwares

then on the screen, it displays

100Mbps Ethernet
* to program

then after a while displays this line "Contact DHCP/TFTP administrato, L20 params in option 43/176 or xxx.SCR script file have lopping conditions"

cant figure this out.. would really help if we can get the one who installed our system, bad thing is, he sort of died on us.

really appreciate any inputs that would put me on the right track on getting this done.

 

[mattKnight]

You have an issue with you vlans or DHCP

What are you using as a DHCP server? Windows Server, IP Office or something else?

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[bracph]

Hi Matt

its me again... anyway, you can disregard this.. after some tinkering..

i was able to bring the unit up, and operating...

was able to test the call, receiving and outbound calls.. everything good..

except for some minor issues.

In IP Office manager, the digital lines i can manage, like the display name and all (user names).. is it possible to do the same setup in the 4610SW IP units?

 

[bracph]

@matt

i spoke too soon... i was able to configure and run the 4621SW IP but no luck with the 4610 SW IP.

anyways, to answer your question before, we are using Windows 2003 as the DHCP.

192.168.2.1 - Windows DHCP /server
192.168.2.2 - IP Office 500

192.168.2.202 - IP Phone

what seems to be the problem?

 

[jamie77]

What do you have in option 176 in your DHCP server?

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!

 

[mattKnight]

>What do you have in option 176 in your DHCP server

Oi Jamie

That was my next question.

I'd suggest that you've got soe,thing wrong with your DHCP options

As Jamie, rudely, interuptted - please post your scope option 176 from the Windows server.

Oh and you do have DHCP turned off on the IPO don't you?

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[jamie77]

Grumpy!!!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!

 

[mattKnight]

Grrr

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[mattKnight]

<looks like we might have scared a newbie>

Come back bracph... we'll play nicely this time

(just don't let Jamie mug you for any stars - he knows nothing)



Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[jamie77]

I know nothing and I learnt everything from Matt!!!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!

 

[aerosome]

LOL! Love it

 

[tlpeter]

Then you still do kno nothing
You can not learn from someone who does not know either


I think he has got it working and is not telling us


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[mattKnight]

I taught Jamie all I know - he was the slowest student I've ever had. Even my tortoise knows how to build shortcodes better than Jamie

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[jamie77]

I just love the chritmas spirit!!!!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!

 

[tlpeter]

If you know nothing then you can not make mistakes


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[bracph]

@matt - sorry... was out tinkering with the phones and the network...

was able to bring it up and now operational....

 

[mattKnight]

No Problem - glad you got a result

Did you find a definite answer as to what was wrong?

(BTW Jamie and I know each other - and take the mickey. But TLPeter is serious...)

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[tlpeter]

I am just joking guys

ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[mattKnight]

TlPeter (I know)

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.