hdbeavis
Technical User
- Oct 12, 2006
- 56
I have just installed an S8300/G700 system using 4621SW telephones using CM 5.1.1. All firmware is up to date for system and phones. To Access paging you dial a three digit extension answered by a UPAM, wired as a station answer. Behind the UPAM is a nine zone paging module which expects to hear a single digit telling it what zone you wish to page to. When I access this zone paging module it seems to have a problem recognizing the digit pressed via the 4621. Sometimes I have to press the digit several times to get it to answer most times it never answers. It seems to answer when I press 8 everytime but not anything else. When I use an analog phone it works perfect everytime through all nine zones. I believe it to be a DTMF recognition problem but not 100% sure. Anyone run into this before or have any ideas? Any input would be appreciated, we cut Friday night but gonna have to get Avaya involved tomorrow if I can't figure it out.
Thanks
Thanks