Pri outgoing caller id

[pccsipoffice]

I am working with my local cable company who is the provider for our PRI on the ip office 500v2 9.1.

After researching in this forum I determined that using the following short code in user settings would be
what was needed to get this working.

Code: ?
Feature: Dial
Telephone Number: .sxxxxxxxxxx (10 digit number to send)
Line Group Id: 0

This so far this has not worked. Where to go from here?

http://WWW.MC-COMMUNICATIONS.NET

 

[Qzwsa]

I agree with TTT. Use the ARS. That's what it's there for.


I also recommend that you do not use group 0 for your trunks. I prefer to have all my actual trunks in either in/out group 1 or in something that makes sense (group 50 for a SIP trunk to 10.50.x.x for example).

- Qz

 

[pccsipoffice]

Thanks to all that helped on this. The solution that worked for us was:

Code: 9N;
Feature: Dial
Telephone Number: Nsixxxxxxxxxx (10 digit number to send)
Line Group Id: 0 (line group of PRI)

http://WWW.MC-COMMUNICATIONS.NET