PDF file available, FAQ's, Solutions to problems, etc 27

[avayaman]

I recently retired. During my time implementing Avaya's I kept notes of things, plus i was in charge of maintaining the Avaya section on our corporate intranet. I have created a pdf file with a fair bit of info on how to set up oddball things like 2 night keys on the console, FAQ's, Attendant Vectoring implementation, setting up hotlines, pretranslation and so on. I have created a pdf file with a lot of this info in there. I can't guarantee it is 100% accurate, & there are a few minefields in there. especially around incoming call treatment to the console. It should ferment some ideas at the very least.

You can download it at

http://www.vancouver.hm/avaya1.zip

Paul Beddows

Consulting, Avaya/EAS implementation, Training
Vancouver, Canada
E-mail use form on website at

http://www.vancouver.hm/email.html

 

[NX01]

Think of us often but enjoy your retirement too...maybe you can take up babysitting us green Avaya people...thats a good hobbie

In the future everything will work...

 

[telecomravi]

good info thak you Paul.

 

[ezncool]

bumped to top...good info..thanks

ezncool
I have no technical solution to your management problem

 

[telcomwork]

Paul you the man!

 

[d00kie]

Very useful. Thanks a bunch!

 

[mtnmainiac]

Excellent information.

 

[Toni269]

GREAT, thank you Paul!

 

[bruceyangdell]

I can't download this file somehow, Can anyone here share your file with me or send it to bruceyang@nsetelecom.com. Thanks a billion.

 

[Toni269]

Ok Burcey, I just sent it...

 

[gblucas]

This download (PDF file) has some good documentation in it...

 

[speckledhen]

A good one for us novices, is there a forum for CMS?

 

[phonegirl27]

Wonderful information in here! Thanks Paul!!

 

[StinkyFeet]

Great stuff!!! Here is a bump!

 

[rick4610]

Stay afloat

 

[Tarquin]

Good info

 

[piercedjai]

Thanks for this, I just recently got a postion with another company working with their DEFINITY system, and have never touched a VOIP system, and I am really lloking foward to going through this to help getting my "feet wet" with this.

Thanks again.