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PC Cannot Communicate with IPO
- Thread starter tlpeter
- Start date
- Thread starter
- #3
Open monitor, connect to the ipo and select filters.
Go to the tab "call" and select PC voicemail (bottom most right option)
Also use "debug view" on the voicemail server.
Be sure that the network card is working and has the right IPadres (must be static)
When it is on DHCP and in the IPO configured static then it goes wrong big time.
BAZINGA!
I'm not insane, my mother had me tested!
Go to the tab "call" and select PC voicemail (bottom most right option)
Also use "debug view" on the voicemail server.
Be sure that the network card is working and has the right IPadres (must be static)
When it is on DHCP and in the IPO configured static then it goes wrong big time.
BAZINGA!
I'm not insane, my mother had me tested!
amriddle01
Programmer
No firewall, and no Anti-virus Software.
I can ping the IP Office
The only thing that I changed before I shut down this computer was the password to log-in as Admin. I didn't know the pass previously, so I changed it to protect myself. Could this have caused an issue?
I can ping the IP Office
The only thing that I changed before I shut down this computer was the password to log-in as Admin. I didn't know the pass previously, so I changed it to protect myself. Could this have caused an issue?
- Thread starter
- #9
amriddle01
Programmer
In the Run box on the server/PC type services.msc or navigate to services from the control panel, find the VM Pro service(s) double click it/them and find the login details and change the password to match the new one 
amriddle01
Programmer
amriddle01
Programmer
What is the address of the system? If it's in a different range does it have an IP route to send the traffic to the correct interface even though it's directly connected
The IP of the System (IPO) is 192.168.1.200.
I dont know what settings could be off, or wrong. Like I said in my original post, a technician plugged into our system using his laptop, uploaded my files and everything worked.
I'm baffled as to what the problem could be. I connected directly to my router and got Internet on the VM server so it cant be the NIC card.
I dont know what settings could be off, or wrong. Like I said in my original post, a technician plugged into our system using his laptop, uploaded my files and everything worked.
I'm baffled as to what the problem could be. I connected directly to my router and got Internet on the VM server so it cant be the NIC card.
- Thread starter
- #18
amriddle01
Programmer
Just to narrow the issue down quickly load VM onto a laptop or a spare pc and connect that directly and see if that works, make sure AV, firewall etc is off, that could prove if it's the system acting up or the original PC
mattKnight
Programmer
Is this something really silly? Like a faulty cable?
Does the server show that the link is up?
Can it ping?
Is this an IP403 and the uplink switch is set wrong?
Is it an IP406 and the port 8 is in a different VLAN
Is it an IP 500 and the server is in the WAN port?
Take Care
Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.
Does the server show that the link is up?
Can it ping?
Is this an IP403 and the uplink switch is set wrong?
Is it an IP406 and the port 8 is in a different VLAN
Is it an IP 500 and the server is in the WAN port?
Take Care
Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.
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