Outgoing via other IPO over in CSN

[dessertman]

In our CSN setup, SIP line is connected to the main IPO.
Extensions of the second IPO getting error when dialing-out using the main IPO SIP.
Extension dialing between 2 IPOs work fine without any issue.
(both IPOs are in the same location, used as a expansion)

when traced, we can see only the 3 digits extension sent as the calling number. (between IPOs and over the SIP)

Can someone help me please?

 

[derfloh]

That's not many details. Usually you have to set a short code and ARS that sends anything to to the trunk IPO 9N/Dial/9N/grouptootheripo or ?/Dial/./trunktootheripo

In the trunk settings you habe to configure the trunk and/or short codes/ARS to send.the correct caller ID.

 

[TouchToneTommy]

At Site 1 with the SIP, presumable you have a system short code of 9N / Dial / N / ARS:50 for outbound.

You have the SCN Line from Site 2 to Site 1 with a Line Group Number, typically 17.

At Site 2, make a system short code of 9N / Dial / N / ARS:50, and in ARS 50 have it go N; / Dial / 9N / 17

User at site 2 dials 918004444444, the leading 9 sends everything after the 9 to ARS:50. ARS:50 takes receives the digits (the N; part), sends 9 followed by the digits over line 17 to Site 1, Site 1 receives 918004444444 and sends to its own ARS:50 to send out on the SIP Trunk.

 

[dessertman]

IPO dials correctly. Evaluate the short code and going through ARS.
issue is calling number (Ext 713) is not translated to +6612345678123
number is not taking from the SIP tab of the user.
How can we add the valid number +6612345678123 when dialing out?

Line type between IPOs are as below.
Transport type - Proprietary
Network Level - SCN

This number translation happening in the main IPO of the SCN. SIP URI setting is Auto and Incoming call routes are set.

 

[sizbut]

In your second post you've given us details that you didn't include in your first post - we are not psychic!

So you want different calling numbers sent for each or some users? And you've set the values in the User | SIP tab but left the SIP line set to Auto rather than Use Internal Data.

 

[dessertman]

Thanks for the reply and cool comments.
Its working after changing to "use internal data" as you suggested.

 

[sizbut]

If you want respect, and quicker answers, then it helps to including full information about what you are trying to setup in your first post. I was joking about the 'psychic', but it is less likely that we can't work out solutions if there is missing information.

 

[derfloh]

Anyway... The challenge you described is not SCN specific but it would be the same if a phone dials out using a trunk on their "home PBX".