Outgoing caller id

[pgh72]

I have a customer with A aVAYA ipo 500 V2 8.1.43. A user has 2 DID's going to their extention. How do i specify what DID shows on outgoing caller ID ?
I read where you just need to put a i in the incoming call route ?

 

[IPGuru]

Try pressing F1 in manager & checking the help files.
As a clue, you need to be looking at user short codes.


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[1043]

You need to create a seperate ARS table that gives out the caller Id you want then create a user shortcode for that user to point to it. Also the provider has to allow this to work.

 

[pgh72]

I created a user short code of 9N; Telephone number Nsxxxxxxxxxx and line group 0.