Hi,
IPO 500 v2 9.1.12 + VoiceMail Pro 9.1.12 + one-X Portal 9.1.12
one-X Call Assistant record button is disabled (greyed out) for external calls. It's enabled for internals call, and voice recording works fine (WAV file is sent to user email address). I'm pretty sure I'm missing something, but where?.
Thank you for your help.
Best regards.
IPO 500 v2 9.1.12 + VoiceMail Pro 9.1.12 + one-X Portal 9.1.12
one-X Call Assistant record button is disabled (greyed out) for external calls. It's enabled for internals call, and voice recording works fine (WAV file is sent to user email address). I'm pretty sure I'm missing something, but where?.
Thank you for your help.
Best regards.