Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Account code is still forced even it is already disabled

rsv23

Systems Engineer
Feb 13, 2019
247
PH
We have a server edition, and the users on the expansion server is required to enter a code before making an outgoing call. We would like to remove this requirement. The "Force Account Code" option has already been disabled in the Telephony Supervisor settings, as well as in shortcodes and ARS. However, the users are still being prompted to enter a code before making an outgoing call.

Is there any other setting I might have missed to disable this feature?
 
User shortcode
System shortcode
ARS shortcode
Telephony checkmark
those are the only places I can think of.
 

Part and Inventory Search

Sponsor

Back
Top