On-Site Notification of 911 calls

[richb808]

Hi guys,

I have an ext (x6000) set up for On Site notification of 911 calls. And it works when a user calls 911 directly. However, if a user dials 8,911 (we use 8 to access outside lines) the OSN phone does not indicate the 911 call.
Is there a way to have the OSN phone work with both 8,911 and 911 calls?


Thanks!
Rich

>LD 24
ACC000
REQ prt
TYPE esa
CUST 0
CUST 0
ESDN 911
ESRT 17
DDGT 911
DFCL 8088406000
OSDN 6000

TN 4 0 4 0
DATE
PAGE
DES J101A
TN 004 0 04 00
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN 6060
TGAR 1
LDN NO
NCOS 5
SGRP 0
RNPG 1
SCI 0
SSU
LNRS 28
XLST
CLS UNR FBA WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDD
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUD DNDD CFXD ARHA FITD CLTD ASCD
CPFA CPTA ABDD CFHA FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN CDMR
CPND_LANG ENG
RCO 0
HUNT 6511
LHK 0
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 6000 0 MARP
01 SCR 6001 0 MARP
02 ADL 31
03 ADL 31
04 OSN
05 SCC 0015
06 HOT D 4 6060
07
08 RGA
09 RNP
10 AO6
11 TRN
12 CFW 4 6511
13 PRK
14 ADL 4 9
15

 

[bdmcdonald99]

Yes depending on the software release you are running. What software do you have?
Thanks

It's a phone system, NOT a clock!

 

[richb808]

>ld 22
PT2000

REQ iss

VERSION 2921
RELEASE 4
ISSUE 00 T +
IDLE_SET_DISPLAY NORTEL

 

[KCFLHRC]

Is 8 your BARS access code or an access code for a route?

 

[richb808]

Hi KC,

We use the "8" to access outside/external lines, so I think it's a route access code.
How would I check to be sure though?

Thanks.

 

[richb808]

Hi KC,

Not sure if this (below) is what you were looking for:
>ld 24
ACC000

REQ prt
TYPE esa
CUST 0
ESDN 911
ESRT 17
DDGT 911
DFCL 8088406000
OSDN 6000
REQ

REQ: prt
TYPE: rdb
CUST 0
ROUT 17

TYPE RDB
CUST 00
ROUT 17
DES EVCS ROUTE
TKTP COT
NPID_TBL_NUM 0
PRIV NO
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK NO
ISDN NO
PTYP ACO
AUTO YES
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP
ACOD 7017
CPP NO
TARG 17
CLEN 1
BILN NO
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
OOD 1
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
CRD 512

IENB 5
TFD 0
LEXT 100
VGD 6
SST 3 0
NEDC ETH
FEDC ETH
CPDC NO
SPCT IMM
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
RVSD 08 31
ILLR 02 02
DRNG NO
CDR YES
INC YES
LAST YES
QREC NO
OAL YES
AIA YES
OAN YES
OPD YES

CDRX NO
NATL YES
MUS NO
MR NO
MANO NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
TDET NO
TTBL 0
ATAN NO
OHTD NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
AACR NO

 

[richb808]

Here's the route list for route 8 in case that info helps as well.

>ld 86
ESN000

REQ prt
CUST 0
FEAT rlb
RLI 8

RLI 8
ENTR 0
LTER NO
ROUT 17
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ENTR 1
LTER NO
ROUT 1
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ISET 0
NALT 5
MFRL 0
OVLL 0

 

[KCFLHRC]

Print a DNB 0n 8, if it is AC1 then you can build a DMI table to manipulate the 8911. If 8 is an access code to a route then you cant do this.

 

[richb808]

HI KC,

Yes you're right. The DMI was the issue. It was using DMI 0 and so I built a new DMI (that did nothing) and pointed the RLI 8 to the new DMI. I turned on LTER and with that it started to work. So now if someone dials either 911 or 8,911 my SOC gets notified on their OSDN phone of the event.

Thanks again!
Rich