NightService / Out of Service Button

[GeekBell]

Normally, we create a button to set a Hunt Group out of server and/or Night Service. When the customers are closing, they turn on the night button to roll over the phones to an After Hours phone button.

Is there a way to create an Out of Service button that Respects the Time Profiles. An example would be the following: When a user rolls the phones over to the night service it goes to an after hours Group/ AutoAttendant. In the morning the time profile is able to set the Group "In Service" as normal.

 

[intrigrant]

Depends on the software level the system is at.
Below 9.0 > Not possible
9.0 > possible but only with the use of shortcodes
9.1+ > possible with either shortcodes or button programming
Read the manual about time profiles.

 

[GeekBell]

I will read the documentation as you suggest. We are familiar with the time profiles but not that specific configuration.

 

[intrigrant]

It is new and usefull, you can turn on/of a time profile or latch the status until next switching time.
Good feature.