night option delete problem hicom 300e

[WCHPikus]

Hi!
I have some problems with one extension.
This number can not dial to some line/code and i thing it is connected to existing this number in attendant group.
It is assign to navar:
DIS-NAVAR:;
H500: AMO NAVAR STARTED
+-----+------+-----------------------------+----+----+--------------------+----+
|NOPT-|TYPE | DEVICES |ATND|NOPT| NOPTNAME | SG |
|NO | | | GR | | | |
+-----+------+-----------------------------+----+----+--------------------+----+
| 1 | NONE| | 0 | 1 | | 1|
| 2 | STN| 5252 | 0 | *2 | | 37|
+-----+------+-----------------------------+----+----+--------------------+----+

I like to delete this, but i have some errors.

F3 : NIGHT OPTION 2 CANNOT BE DELETED, AS IT IS STILL ASSIGNED TO ATND GROUP 0.

How to delete this number from this?

Regards.

 

[Phoneguy7]

The easiest way to do it is to change 5252 to another number and then recreate it.

 

[WCHPikus]

Hello!
I changed to different number but sttil assigned in "Navar" in new number.
A like to delete it from navar..
This sollution not work..

 

[WCHPikus]

Hello!
I was change to different number, but still are assign in "Navar" in new number.
I like to delete it this number from navar overall..
This solution not work (change number in scsu)..

 

[donb01]

It's been a while since I messed with the old consoles, but look at ATNDC I think, or ATNDG. One of them is the console setup I believe and you should be able to remove the night option from there, and after that should be able to do DEL-NOPT or something like that to get rid of the night option assignment for the number.

 

[WCHPikus]

Hi!
Sorry, but I do not have configured Console, ascu is emtpy.
ATNDC and ATNDG not exist in AMO.
Console configure in ACSU.
Some time ego we delete this console, nobody using this phone, specially when we use automatic distrybution and DID.

In wabe I do not function to disconnect from this night group, mayby this way?

Delete this extension is not possible, remove from night option not possible, this extension works strange.
Any idea?
Regards

 

[donb01]

Are you in Germany or using a german version of the switch?

I hadn't heard of wabe before HiPath 4000. Some of the AMOs are different in the german version.

I can use DIS-NOPT to look at the night options and DEL-NOPT to delete one - as long as it hasn't been assigned anywhere.

 

[WCHPikus]

Hi!
No, english version.
Wabe - all codes, extension number, CO line..
There was definded allow and use dialled codes (1-9,* # ..etc)

Hicom 300e I do not remember version of firmware..

No DIS-NOPT avaible...not existing that command.
Regards

 

[donb01]

In the English version of the switch WABE is DPLN )

 

[WCHPikus]

Hi!
DPLN - direction to call CO.
WABE - all codes

VERSION : H203
SERIAL NUMBER: 6
DONGLE HW-ID : 8B73B580
ENTRY DATE : 16.12.2005
Regards

 

[donb01]

I'm going to stop talking now lest I appear more stupid than I am, but the title of this thread says Hicom 300e, which I assume is running some version of 9006 software, and if it's the end of 2005 I would assume 9006.6.

I have two model 80's and five model 30's, plus I have a Hicom 150 and a HiPath 4000. The only one that even comes close to having a dongle is the HiPath 4000, and that has a SIM card.

The HiPath 4000 uses WABE (for DPLN) and NAVAR (for NOPT) - I haven't messed with the night options on the 4000 yet, but I know they got rid of all the "closer to english" AMOs from 9006 and made them "closer to german". I have a translation list from the old way to the new way, but it's still hard to wrap my brain around some of it.

I don't know if some of the higher numbered 3xxx series are using the new AMOs as well because I never actually touched a 3500 or a 3800, but I was under the impression from conversations on here that they were more like the Hicom 150H (which is the precursor to the 3000) and require Assistant E for most programming.

I'm sorry I can't be more helpful, but I can't pin down exactly what you are using.

 

[WCHPikus]

Hi, ok explaining:
This is "Wabe":
------------------------------------------------------------------------------
| 5930 |. .**** ***** **... ..... ..| STN | |
| | | |DESTNO 0 |
| | | |DNNO 1- 1- 1*|
| 5931 - 5949 |. .**** ***** **... ..... ..| STN | R |
| | | |DESTNO 0 |
| | | |DNNO 1- 1- 1*|
| 5950 |. .**** ***** **... ..... ..| HUNT | |
| 5951 - 5999 |. .**** ***** **... ..... ..| TIE | |
| 610 - 612 |. .**** ..*** **... ..... ..| CO | |
| 620 - 623 |. .**** ..*** **... ..... ..| CO | |
| 6383 |. .**** ***** **... ..... ..| HUNT | |
| 6400 |. .**** ***** **... ..... ..| HUNT | |
| 695 - 699 |. .**** ***** **... ..... ..| STN | |
| | | |DESTNO 0 |
| | | |DNNO 1- 1- 1*|
| 81 - 82 |. .**** ***** **... ..... ..| TIE | R |
| 84 |. .**** ..*** **... ..... ..| CO | R |
------------------------------------------------------------------------------
| DIGIT INTERPRETATION VALID FOR ALL DIAL PLANS |
------------------------------------------------------------------------------
| | CALL PROGRESS STATE | DIGIT | RESERVED/CONVERT |
| CODE | 1 11111 11112 22| ANALYSIS | DNI/ADD-INFO |
| |0 12345 67890 12345 67890 12| RESULT | *=OWN NODE |
------------------------------------------------------------------------------
| 85 |. .**** ..*** **... ..... ..| CO | |
| 9 |. .**** ..*** **... ..... ..| CO | |
| *001 |. ....* ..... ..... ..... ..| MANDOWNL | |
| *002 |. ....* ..... ..... ..... ..| SPD | |
| *005 |. ....* ..**. ..... ..... ..| DISUON | |
| *10 |. ....* ..... ..... ..... ..| AHTFAX | |
| *11 |. ....* ..... ..... ..... ..| GENANS | R |
| *12 |. ....* ..... ..... ..... ..| AFWDDWD | |
| *13 |. ....* ..... ..... ..... ..| AHTVCE | |
| *14 |. ....* ..... ....* ..... ..| AFFWDVCE | |
| *15 |. *.... ..**. ..... ..... .*| SPLIT | |
| *16 |. ....* ..... ....* ..... ..| AREM | |
| *17 |. *.... ..**. ..... ..... ..| TRACE | |
| *18 |. ....* ..... ..... ..... ..| DCOSX | |
| *19 |. *.... ..... ..... ..... ..| KNOVR | |
| *20 |. ....* ..... ..... ..... ..| ADND | |
| *21 |. ....* ..... ....* ..... ..| AFWDVTX | |
------------------------------------------------------------------------------
| DIGIT INTERPRETATION VALID FOR ALL DIAL PLANS |
------------------------------------------------------------------------------
| | CALL PROGRESS STATE | DIGIT | RESERVED/CONVERT |
| CODE | 1 11111 11112 22| ANALYSIS | DNI/ADD-INFO |
| |0 12345 67890 12345 67890 12| RESULT | *=OWN NODE |
------------------------------------------------------------------------------
| *22 |. ....* ..... ..... ..... ..| AHTVTX | |
| *23 |. ....* ..... ....* ..... ..| AFWDDTE | |
| *24 |. ....* ..**. ..... .*... ..| APIN1 | |
| *25 |. ....* ..... ....* ..... ..| AFWDFAX | |
| *26 |. ....* ..... ..... ..... ..| FWDTERM | |
| *27 |. ....* ..... ....* ..... ..| AFFWDVTX | |
| *3 |. *.... ..... ..... ..... ..| CONF3 | |
| *4 |. ....* ..... ....* ..... ..| AFWDVCE | |
| *5 |. .**** ..*** **... ..... ..| SPDC1 | |
| *6 |. ***.* ..**. ....* ..... .*| SNR | |
| *7 |. ....* ..... ..... ..... ..| PU | |
| *8 |. .**.* ..**. ..... ..... ..| SPDI | |
| *9 |. *.... ..*.. ....* ..... ..| ACBK | |
| **1 |. ....* ....* ..... ..... ..| MBON | |
| **2 |. ....* ....* ..... ..... ..| MBOFF | |
| **3 |. ....* ..**. ..... .*... ..| APIN3 | |
| **5 |. *...* ..**. ..... ..... ..| CAFGROFF | |
------------------------------------------------------------------------------
| DIGIT INTERPRETATION VALID FOR ALL DIAL PLANS |
------------------------------------------------------------------------------
| | CALL PROGRESS STATE | DIGIT | RESERVED/CONVERT |
| CODE | 1 11111 11112 22| ANALYSIS | DNI/ADD-INFO |
| |0 12345 67890 12345 67890 12| RESULT | *=OWN NODE |
------------------------------------------------------------------------------
| **6 |. *...* ..**. ..... ..... .*| LNR | |
| **71 |. .**** ..**. ..... ..... ..| PUDIR | |
| *# |. ****. ..... ..... ..... ..| DTMFCONV | |
| *#* |. ....* ..*.. ..... ..... ..| VOICECAL | |
| #001 |. ....* ..... ..... ..... ..| RESDOWNL | |
| #005 |. ....* ..**. ..... ..... ..| DISUOFF | |
| #10 |. ....* ..... ..... ..... ..| DHTFAX | |
| #13 |. ....* ..... ..... ..... ..| DHTVCE | |
| #14 |. ....* ..... ..... ..... ..| DFFWDVCE | |
| #16 |. ....* ..... ..... ..... ..| DREM | |
| #18 |. ....* ..... ..... ..... ..| ACOSX | |
| #20 |. ....* ..... ..... ..... ..| DDND | |
| #21 |. ....* ..... ..... ..... ..| DFWDVTX | |
| #22 |. ....* ..... ..... ..... ..| DHTVTX | |
| #23 |. ....* ..... ..... ..... ..| DFWDDTE | |
| #24 |. ....* ..**. ..... .*... ..| DPIN | |
| #25 |. ....* ..... ..... ..... ..| DFWDFAX | |
------------------------------------------------------------------------------
| DIGIT INTERPRETATION VALID FOR ALL DIAL PLANS |
------------------------------------------------------------------------------
| | CALL PROGRESS STATE | DIGIT | RESERVED/CONVERT |
| CODE | 1 11111 11112 22| ANALYSIS | DNI/ADD-INFO |
| |0 12345 67890 12345 67890 12| RESULT | *=OWN NODE |
------------------------------------------------------------------------------
| #27 |. ....* ..... ..... ..... ..| DFFWDVTX | |
| #28 |. ....* ..... ..... ..... ..| DFFWDDTE | |
| #29 |. ....* ..... ..... ..... ..| DFFWDFAX | |
| #4 |. ....* ..... ..... ..... ..| DFWDVCE | |
| #5 |. .**** ..*** **... ..... ..| SPDC2 | |
| #8 |. ....* ..... ....* ..... ..| SPDIPROG | |
| #9 |. ....* ..... ..... ..... ..| DCBK | |
| ## |. .**.* *...* **... ..... ..| DTE | |
| AA1020 |* ..... ..... ..... ..... ..| NETRTE | R |
------------------------------------------------------------------------------
AMO-WABE -111 DIALLING PLANS, FEATURE ACCESS CODES
DISPLAY COMPLETED;
<


this is "LDPLN":

| 30 | 9-77X |
| 29 | 9-781 |
| 163 | 9-782 |
| 28 | 9-783 |
| 27 | 9-785 |
| 166 | 9-78X |
| 25 | 9-79X |
| 346 | 9-8004911389 |
| 24 | 9-80X |
| 23 | 9-81X |
| 22 | 9-82X |
| 21 | 9-83X |
| 19 | 9-84X |
| 18 | 9-85X |
| 17 | 9-86X |
| 16 | 9-87X |
| 15 | 9-888222980 |
| 14 | 9-888808300 |
| 13 | 9-888X |
| 12 | 9-88X |
| 11 | 9-89X |
| 9 | 9-90X |
| 8 | 9-91X |
| 7 | 9-9226 |
| 6 | 9-9330 |
| 4 | 9-9331 |
| 3 | 9-9436 |
| 1 | 9-94X |
| 231 | 9-9525 |
| 10 | 9-95X |
| 31 | 9-99X |
+-------+--------------------------------------------------+
DIS-LDPLN:LDP,111,,;
H500: AMO LDPLN STARTED
+--------------+------------------------------------------+
| | |
| LDPNO : 111 | LDP : 9-13X |
| | SPC : 22 |
+--------------+------+------+------++------+------+------+
| | DPLN | LRTE | LAUTH|| DPLN | LRTE | LAUTH|
| +------+------+------++------+------+------+
| | 0 | | || 8 | | |
| | 1 | 111 | 3 || 9 | | |
| | 2 | 121 | 3 || 10 | | |
| | 3 | 131 | 3 || 11 | | |
| | 4 | | || 12 | | |
| | 5 | | || 13 | | |
| | 6 | | || 14 | | |
| | 7 | | || 15 | | |
+--------------+------+------+------++------+------+------+



So, in LDPLN you can made routing with special code (in this case 9) to connect to one of the trunk.
In this case is it "ldat" 111.

DIS-LDAT:LCR,111,;
H500: AMO LDAT STARTED
+--------------------------------------------------------------------------+
| LROUTE = 111 LDPLN NAME = LINIA MIEJSKA SERVICE = ALL |
| TYPE = LCR DNNO OF ROUTE = 1 -1 -100 |
| SERVICE INFO = |
+-------+-------+-------+-----+-----+----------+------------+----+---------+
| | | | | | SCHEDULE | CARRIER |BAND| |
| LRTEL | LVAL | TGRP | ODR |LAUTH| ABCDEFGH | ZONE |WDTH| LATTR |
+-------+-------+-------+-----+-----+----------+------------+----+---------+
| 1 | 1 | 11 | 101 | 2 | ******** | 1 EMPTY | 1 | WCHREG |
| | DNNO = 1 -1 -68 | |
| 2 | 1 | 12 | 101 | 2 | ******** | 1 EMPTY | 1 | WCHREG |
| | DNNO = 1 -1 -68 | |
| 3 | 1 | 13 | 101 | 2 | ******** | 1 EMPTY | 1 | WCHREG |
| | DNNO = 1 -1 -68 | |
+-------+-------+-------+-----+-----+----------+------------+----+---------+


In LDAT you connect this LDPLN to trunk-group 11.
trunk-group 11 = E1:

DIS-BUEND:11,;
H500: AMO BUEND STARTED

+------------------------------- FORMAT = L -----------------------------------+
| TGRP NUMBER : 11 TGRP NAME : ISDN DIALOG MAXIMUM NO. : 30 |
| CHARCON : NEUTRAL |
| SUBGROUP NO.: 13 DEVICE TYPE : S2COD TRACENO : 0 |
| RESERVED : N SEARCH MODE : CIRCULAR ACD THRESHOLD : * |
| NUMBER OF ASSOCIATED ROUTES : 23 PRIORITY : 1 |
| THE FOLLOWING TRUNKS (LTG-LTU-SLOT-CCT) HAVE BEEN ALLOCATED: |
+------------------------------------------------------------------------------+
| 1- 2- 25-0 B-CHL: 21 | 1- 2- 25-0 B-CHL: 22 | 1- 2- 25-0 B-CHL: 23 |
| 1- 2- 25-0 B-CHL: 24 | 1- 2- 25-0 B-CHL: 25 | 1- 2- 25-1 B-CHL: 1 |
| 1- 2- 25-1 B-CHL: 2 | 1- 2- 25-1 B-CHL: 3 | 1- 2- 25-1 B-CHL: 4 |
| 1- 2- 25-1 B-CHL: 5 | 1- 2- 25-1 B-CHL: 6 | 1- 2- 25-1 B-CHL: 7 |
| 1- 2- 25-1 B-CHL: 8 | 1- 2- 25-1 B-CHL: 9 | 1- 2- 25-1 B-CHL: 10 |
| 1- 2- 25-1 B-CHL: 11 | 1- 2- 25-1 B-CHL: 12 | 1- 2- 25-1 B-CHL: 13 |
| 1- 2- 25-1 B-CHL: 14 | 1- 2- 25-1 B-CHL: 15 | : |
+------------------------------------------------------------------------------+

I thing about wabe = code to turned off night mode from extension, but i do not have any possibility to create in wabe any code for this.

Regards

 

[donb01]

If you absolutely, positively, cockatively know that you are not using an attendant group for ANYTHING, then try this:

(before doing this you might want to do DIS-VFGR and specify group 0 - then print or write down everything that shows up just in case you have to reverse this)

DEL-VFGR
When asked, tell it to delete group 0.

If that is successful, then try:

DEL-NAVAR
You will have to specify either the option (2) or extension (5252).


If it works as intended you will completely delete Attendant Group 0, which you say is not in use and is what has night option #2 assigned to it. Then if that works you should be able to delete the night option itself. That should free up that extension number for use.

Please note that I used the AMOs from my HiPath 4000 manual for this, since you seem to be speaking that AMO language.

 

[Iamnothere]

Remember USA folks (donb): the international Hicom 300 and the USA Hicom 300 used different sets of AMOs. The HiPath 4000 was created to join the two different platforms. Today, the 4000 uses a combination of the two sets of AMOs.

WCHPicus: the USA version of the Hicom 300 and the HiPath 4000 MUST have at least one attendant console group configured - even if there is no Attendant Console - or the switch will convulsively restart. So check again your Attendant Console AMOs.

 

[WCHPikus]

hello donb01!

del-vfgr
ATNDGR = 0
DEL-VFGR:0;
H500: AMO VFGR STARTED
F18: ATNDGR 0: DELETE NOT POSSIBLE AS ATNDGR IS INTERCEPT DESTINATION
FOR ITR GROUPS
AMO-VFGR -111 ATTENDANT CONSOLE GROUPS
DELETE NOT COMPLETED;
<

DEL-NAVAR:2;
H500: AMO NAVAR STARTED


Iamnothere :
I do not have any Attendant Console.
dis-acsu
ATNDNO = ;
DIS-ACSU:;
H500: AMO ACSU STARTED
H08 : NO ATNDS ASSIGNED
AMO-ACSU -111 ATTENDANT CONSOLE CONFIGURATION
DISPLAY COMPLETED;

So, I have to add new console and then try to delete this nigth option?
Is it necessary?
Regards

F3 : NIGHT OPTION 2 CANNOT BE DELETED, AS IT IS STILL ASSIGNED TO
ATND GROUP 0
AMO-NAVAR-111 ADMINISTRATION OF STATIC NIGHT SWITCH OPTION DATA
DELETE NOT COMPLETED;

 

[Iamnothere]

I did not say that you had an Attendant Console. I said that on the US Hicom and the HiPath 4000, you MUST have an Attendant Console GROUP, and I suggested that you re-check the AMOs.

Obviously you DO have a VFGR group "0" because you cannot delete it. You do not want to delete it, because your system no doubt needs one Attendant Group configured.

Have you tried to DIS-VFGR? This should prove to you that you have an Attendant Console GROUP "0", and should show you the assigned Night Option number. The system has already advised you that the night option that you tried to delete is assigned to Attendant Group "0": NIGHT OPTION 2 CANNOT BE DELETED, AS IT IS STILL ASSIGNED TO ATND GROUP 0 (from your first post).

You can ADD a new night option in NAVAR, and then assign that new night option to the Attendant Console GROUP "0". That will FREE the station number (5252) that you are trying to use.

Anything beyond that, you need either training or experience or a trained technician to handle.

 

[WCHPikus]

Hi!
Vfgr looks that:
DIS-VFGR:;
H500: AMO VFGR STARTED
+-------------------------------------------------------------------------+
| ATNDGR: 0 |
| MAINGROUP : 1 |
| DAY OPTION SUBGROUP: |
|NOPT/NOPTNO THE ATNDGR COMPRISES THE FOLLOWING DAY AND NIGHT OPTIONS: |
| DAY ATND : |
| 1 1 :N |
| 2 2 * :S 5252 |
| |
| AUTOMATIC NIGHT SERVICE: OFF |
| |
| SINGLE DISTRIBUTION: NO |
| |
| CENTRALIZED ATTENDANT SERVICE MULTIPLE CALL FORWARD: YES |
| |
| ANNOUNCEMENTS WITH SYNCHRONOUS START OF TEXT: NO |
| |
| IS INTERCEPT DESTINATION FOR THE FOLLOWING ITR GROUPS |
| 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 |
| |
| OVERFLOW ATTENDANT GROUP: - |
| |
| SIZE OF CALL QUEUER |
| MAX. NO. OF CALLS : 15 |
| MAX. NO. OF INTERNAL CALLS : 5 PER ATND |
| MAX. NO. OF WAITING CALLS : 0 |
| |
| PRIORITIES |
| ----------------------------------------------------- |
| CALLTYPE PRIORITY NUMBER |
| ----------------------------------------------------- |
| EMERGENCY CALL 3 |
| HOTLINE CALL 3 |
| LOCAL FIRST CALL 2 |
| LOCAL RECALL 2 |
| LOCAL PRIO CALL 4 |
| CO RECALL 5 |
| CO SERIAL CALL 5 |
| CO IN CONSULTATION 5 |
| CO ON HOOK IN CONSULTATION 5 |
| TIE RECALL 2 |
| TIE SERIAL CALL 2 |
| TIE IN CONSULTATION 2 |
| TIE ON HOOK IN CONSULTATION 2 |
| OVERFLOW LOCAL FIRST CALL 2 |
| OVERFLOW LOCAL PRIO CALL 2 |
| OVERFLOW CO FIRST CALL 5 |
| OVERFLOW TIE FIRST CALL 2 |
| ----------------------------------------------------- |
| PRIORITY NUMBER OF TRUNK GROUPS: 1 ... 16 (AMO BUEND) |
| ----------------------------------------------------- |
| |
| PRIORITY NUMBER ANSWER KEY PRIORITY LEVEL |
| ----------------------------------------------------- |
| 1 T 3 |
| 2 O 2 |
| 3 O 1 |
| 4 O 2 |
| 5 T 2 |
| 6 O 8 |
| 7 O 8 |
| 8 O 8 |
| 9 T 3 |
| 10 O 3 |
| 11 O 8 |
| 12 O 8 |
| 13 O 8 |
| 14 O 8 |
| 15 O 8 |
| 16 O 8 |
| |
+-------------------------------------------------------------------------+

So, I never do not need configuring this, so,how to change NOPNO to new?
a tred add new navar, but PBX need to assign number for this.
I do not want assign any number to "NO", better will be delete this function.

What to choice in this:
DD-NAVAR:NOPTNO=3
TYPE = ?
TYPE : NIGHT ANSWER CATEGORY
CHARACTERISTIC : REQUIRED CONDITIONAL
POSSIBLE VALUES : CASEXT EXTERNAL CENTRALIZED ATND SERVICE GROUP
CASINT INTERNAL CENTRALIZED ATND SERVICE GROUP
NIGHT NIGHT ATTENDANT
GENANS GENERAL ANSWERING / UNIVERSAL NIGHT ANSWER
STN STATION
NONE NONE
TYPE = ??

Mayby step by step please..

 

[sbcsu]

Not sure if you are still looking for the fix on this but here goes!
First thing to do is
EXE-UPDAT:BP,ALL;
EXE-UPDAT:A1,ALL;

DIS-NAVAR;
you will see an asterisk (*) next to the active night service extension.
To change it to the 'none' or 1
ADD-ACTDA:ATNDGR,0,1;
Then the * should be next to the first option.
After that you have to
CHANGE-VFGR:ATNDGR=0,TYPE=GENERAL,NOPT1=1,NOPT2=0,OPT=1;
Then you can
DEL-NAVAR:2;
You can then delete the extension.
Even if you are not using an Operator Console you need the VFGR to generate dial tone!

 

[WCHPikus]

HEllo sbcsu!
Now, after Your post, all it's ok.
Night option deleted
DIS-NAVAR;
H500: AMO NAVAR STARTED
+-----+------+-----------------------------+----+----+--------------------+----+
|NOPT-|TYPE | DEVICES |ATND|NOPT| NOPTNAME | SG |
|NO | | | GR | | | |
+-----+------+-----------------------------+----+----+--------------------+----+
| 1 | NONE| | 0 | *1 | | 1|
+-----+------+-----------------------------+----+----+--------------------+----+


Great thanks for You!