new lines from Cable provider show as out of service 3

[gromcal]

We just got 12 new phone lines from Comcast cable. The lines show up but they all state they are 'out of service'. I tried setting them to Loop Start or Ground start and rebooted but they still show as out of service. The lines give dial tone. Anything else i can try?
Thanks.

 

[Bas1234]

>Not sure but i think the ATM needs to be upgraded thru the 3.2.999 first!

No need to, straight to 5.0(8)

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
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[Westi]

CarGoSki
stars are the currency here

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[gromcal]

ok, the upgrade went fine, it did not wreck. The module is now 6.1 and the main system is 4.1. I am already running version 6 of the office manager app. Waiting for reboot to see if lines are now working.

Thanks again guys.

 

[Bas1234]

If we don't get stars then this is the last time we helped him..;-)

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[amriddle01]

You're actually running release 4.1 of Manager, it also shows higher than it's true release, R6 is coming soon.....will be testing hopefully

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[Bas1234]

Me 2...:-D

Whoever gave me that star....thnx...

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[amriddle01]

Nobody likes to see beggars go hungry Bas

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[gromcal]

you guys are the best. Money is not the issue, i just want to learn rather that calling the guys who installed it for us. It is for a client so the client would get charged and i would get a cut. I just like learning new things and getting things done myself.

 

[Bas1234]

Andy, you're seeing it wrong...i'm teaching people how this forum works..;-)

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[Westi]

and you and I got a star and Andy got the experience.

Thanks for the star eannatone

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[gromcal]

that did the trick!, the firmware upgrade and full reboot. you guys rock.