Music on hold Issue 3300 MXE

[mynnattor]

i have a Mitel 300 MXE III extended and i am trying to upload a .wav file to use for internal music on hold, but for some reason i keep getting an error that the fikre is in the wrong format. i have recreated the file and have tied changed the system options for MOH, still the same error.

 

[kwbMitel]

The obvious question being - Are you using the correct format?

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What's most important is that you realise ... There is no spoon.

 

[mynnattor]

the documentation says wav file 8khz, 8 bit, mono so i used a sound file converter to change my audio file to the correct format

 

[mynnattor]

i tried again with a-law instead if u-law and it took it but i still do not have MOH working, the system option is turned for MOH is turned on and the system access point for MOH is set to embedded

 

[mynnattor]

thanks, got it working, had to reupload in audio source zero, initially wanted to use 2 but could not get system to point to 2, thanks