Moving from Analogue to PRI

[drswimmer]

So I had my phone provider, AT&T move some analogue lines onto the PRI from the outside as those numbers were getting a lot of buzzing and annoying noises when they placed calls. Now I need to reconfigure those lines from the analogue to the PRI on my phone system. I'm just not sure how I should go about doing this. I have never worked with an Avaya phone system. It's always been Cisco or Toshiba. Anyway, I do have license for 32 instances on the PRI. So that's not really an issue.

Does anybody have any helpful hints as how I can accomplish this?
Thanks...

 

[smokinjoe2938]

all you need to do is build incoming call routes for these and point them to where they need to go

 

[drswimmer]

Would I have to restart the phone system After I do this?

 

[smokinjoe2938]

no its a merge only

 

[drswimmer]

Hmmm... Then I wonder what I'm doing wrong because its no working.

 

[amriddle01]

We don't know, as you haven't told us what you've done

 

[drswimmer]

I built the incoming call for this outside numbers to route to the proper extension. Still routes to main phone number.

 

[Gunnaro]

Then run a monitor trace, see where the call takes a wrong turn.

My best guess would be that there is no number presentation on the incoming call, following the default ICR.

Kind regards

Gunnar
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