Mitel 3300, delete DN from system

[pmcilnay]

thread1329-1671060

I have been reading and looking for a way to delete this DN from the system. It is currently a non prime DN on key 5 of a set. I have looked through system speedcalls, ring group, hunt group, p/u group, page group, BLF. It is not in the directory and is not the destination of any reroutes. What am I missing?? Thanks!

 

[jrgood0852]

What does maintenance command "LOCATE NUMBER XXXX" come back with?

Always look out for the next tech. because one day it will be you!

 

[pmcilnay]

So, I think this is where I'm at:
thread1329-1707492

Time to call Mitel...

 

[pmcilnay]

The number refers to a Non Prime Broadcast Group

 

[Lundah]

You should just be able to delete the key. If not, what is the error message?

 

[pmcilnay]

Can't Delete "Users are associated with this Hosted Service

 

[jrgood0852]

Ah!......Go to the Telephone Directory, delete it there, then try your delete.

Always look out for the next tech. because one day it will be you!