Hello, just wondering if anyone has run into an issue with backup to disk failures. This has happened in the past and over time a matter of weeks seemed to resolve by itself and I was able to backup to my PC just fine. Here's what happens I make add / move or change and I am able to do a DBMS SAVE but when I try to backup to my PC it errors out with the message: "Backup Fail" "Unable to transfer file do to backup failure!". I have run all the database integrity check commands and everything passes there are no alarms and all appears normal. I know it's not my PC because we another 3300 controller that backs up just fine. Any suggestions appreciated, thank you for your time.
Checking the log I find the following error:
Source MLDatabase
Description dbBackup->Cannot copy backup files from /db/database/files to /db/database/bak_files
Module Main
File Name and Line Number MLDatabase.cpp;29663
Description BR_Manager->avs backup fail for /vmail/temp/db/backup with opt 0x0
Module Main
File Name and Line Number BR_Manager.cpp;1615
We are running:
Release level: 5.0 SP2 PR1
Active software load: 11.0.2.19
Call control relink: 41.0.2.14_SP1
Platform CX-II, 512MB RAM
Checking the log I find the following error:
Source MLDatabase
Description dbBackup->Cannot copy backup files from /db/database/files to /db/database/bak_files
Module Main
File Name and Line Number MLDatabase.cpp;29663
Description BR_Manager->avs backup fail for /vmail/temp/db/backup with opt 0x0
Module Main
File Name and Line Number BR_Manager.cpp;1615
We are running:
Release level: 5.0 SP2 PR1
Active software load: 11.0.2.19
Call control relink: 41.0.2.14_SP1
Platform CX-II, 512MB RAM