MICS won't boot with UK software

[Midas67]

I repair Companion phones and have installed a UK sofware cartridge and a UK base station in my North American Norstar MICS system. Can anyone tell me why it won't boot up?
Thanks

 

[Firebird Scrambler]

Can you tell me what your software cartridge is. I have a list of the different UK Norstar software versions. Is your system a 8+24 or 0+32 etc?.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://mysite.orange.co.uk/firebird_scrambler

Useful Nortel forum at

http://www.tspforum.com

If it's working, then leave it alone!.

 

[Midas67]

The UK software cartridge is NT7B72AA-93 which is supposed to support the Companion phones. The MICS is NT7B53FA-93 which has 2 trunk cards installed.

 

[Firebird Scrambler]

Is it a single cartridge that sits in the CPU?. Is there a software ID code such as 30nDI15,30HjD04,30HvG00 ,30HvG09,30HvG10 or 30HvG13 etc?.

I have a list of most UK Norstars that have this type of identification.


All the best

Firebird Scrambler
Meridian Programmer in the UK

http://mysite.orange.co.uk/firebird_scrambler

Useful Nortel forum at

http://www.tspforum.com

If it's working, then leave it alone!.

 

[Midas67]

It is 30nDI15.

 

[Firebird Scrambler]

I've checked my Excel sheet, and you have a Modular 0+32 Norstar system SP:30nDI15 DR6. This system version was the first 0+32 issue that was released. It also uses the DASS digital lines The software release is 8.15 & it was issued in Jan 1995.

Are you aware that UK power supplies uses 240 Volts?. I'm assuming that you have the cartridge inserted in your own Norstar CPU, running 110 Volts?.

I would have thought that it should still load up OK.


All the best

Firebird Scrambler
Meridian Programmer in the UK

http://mysite.orange.co.uk/firebird_scrambler

Useful Nortel forum at

http://www.tspforum.com

If it's working, then leave it alone!.

 

[Midas67]

It is a 110 volt system although I don't see why this should make any difference. I have heard from another North American telecom business that they had the same problem when attempting to use UK software in their MICS.

 

[Firebird Scrambler]

I must admit that I find it very odd that you can't load up the software contained within the cartridge. I've got a American Norstar 6+16 cartridge, so I'll try next week to put it into my own test UK 6+16. I've got some pdf files if you want to contact me.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://mysite.orange.co.uk/firebird_scrambler

Useful Nortel forum at

http://www.tspforum.com

If it's working, then leave it alone!.

 

[Midas67]

Thanks so much for your efforts. What do the pdf files refer to?

 

[Firebird Scrambler]

The info that I have would refer to the UK Norstar technical specifications etc.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://mysite.orange.co.uk/firebird_scrambler

Useful Nortel forum at

http://www.tspforum.com

If it's working, then leave it alone!.

 

[Midas67]

What I really need to know is if I have to buy a complete UK MICS system to make it work here.

 

[Firebird Scrambler]

That is a good question. I was wondering if there were any switch type settings inside the CPU. I know that you should never take one apart, but there could be something inside that is specific to N/A or UK etc.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://mysite.orange.co.uk/firebird_scrambler

Useful Nortel forum at

http://www.tspforum.com

If it's working, then leave it alone!.

 

[Midas67]

The question that I really should be asking you is, do you think there is a market for the repair of Companion phones in the UK?

 

[Firebird Scrambler]

I normally work on the Nortel Option / Succession range of switch's. We are finding that customers are having their Companion systems taken out these days & some are now using the later DECT range, or some are going to a different supplier. The Companion range has been discontinued by Nortel for around 2 years now. My Company has a limited mntce supply of the 3050 phones. I don't think that it would be worth it trying to repair them over here.
Are there many Companion systems in N/A?.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://mysite.orange.co.uk/firebird_scrambler

Useful Nortel forum at

http://www.tspforum.com

If it's working, then leave it alone!.