Nortel MICS R4. They have an operator at extension 101. Any call transferred by the operator to an extension will not go to VM, it goes to the AA. I have verified all extensions have CFNA set to the extension of the VM. This is a NAM, I believe R3. If I dial any extension the CFNA does work and it goes to VM. The ting is it was working because they had run out of message space. I cleared all that up and now the calls will not transfer to VM on no answer.