Meridian Mail Just Shut Down!

[xman44]

Hi all.

I was just in the mail system and logged out and received a bunch of PRM Code lines and the mail system is down

What could have happened and how do i resolve this?

error message to follow

 

[xman44]

Progran Resource Manager[ARG=""]
Node 1 Ver1.0 (MM13)
Prm(Info): Using Software Volume: BOOT100:
PRM Waiting for Seer Server to register
PRM Set MMBlock: DoShutMMSet to false 0
PRM INIT System: MaxProgs calculated to be 50
PRM Audit: Audit task is up
PRM: INIT System: Starting vs node 1 prog 0 sibling -1
PRM: doing Fox security check


just sits there....


call (MM 5489) and just rings

 

[johnpoole]

mm or cp?

doing Fox security check

does it every show passed or failed on the dongle check?

john poole
bellsouth business
columbia,sc

 

[rajdhani]

Can you check AML link is up .

We had a similar prob we did the following excercise

If AML link is down or not establishing then MM will hang at this point.
If AML link is down,just come out of LD 48 & log out of the PABX till u get a message AMLXXX on the terminal.


If Still there is no improvement then manually disable AML in ld 48 & enable as auto recovery ( i forgot actual command).
Then restart the Meridian Mail.

 

[xman44]

mm


not sure what the dongle check is John

 

[johnpoole]

you can't check the dongle. mermail has a dongle, security arrangement. it has to match the keycodes. after the mail sees that in place it should boot into service. if it fails you should get a mismatch error.. looks like a large watch battery, goes on the mmp 40

john poole
bellsouth business
columbia,sc

 

[xman44]

john all I get when i go to:

ld 95
>ax

is the error above

 

[xman44]

scratch the load 95

 

[xman44]

no pass or fail...just hangs

 

[rajdhani]

I feel MM is not able to contact switch cos u r AML link is down. Licenses of MM is validated through AUX ID of the switch.

FOX security check will pass once MM establishes connection with switch.

 

[xman44]

went to ld 48 and it states

Faulty HW: No response
AML: 09 ESDI: 09

LYR2: Disabled LYR&: Down DSBL

 

[rajdhani]

You can try enabling the AML enl aml 9 , if it fails u can try reseating the SDI card & try enabling again.

 

[rajdhani]

enl aml 9 lyr2

est aml 9

enl aml 9 lyr7

 

[techman3030]

do you have a tape drive installed on your mail? if so eject the tape. try ld 48 enl aml 9 acms, and reboot your mail.

 

[xman44]

i enabled the card...no luck


do i have to power down the entire system to reseat card?

 

[rajdhani]

Its better u can try techman3030 option before reseating.

 

[xman44]

im in


did a hard reboot..system OK

txs for your time and friendly responses

 

[johnpoole]

might want to get a spare aml card, next time that one may stay down

john poole
bellsouth business
columbia,sc

 

[xman44]

10-4 John