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Meridain Mail Class of Service

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kooltech

Technical User
Jan 12, 2011
30
GB
Hi

I want to change a user's voice mail set up to stop callers being able to leave messages, but I still want to be able to record a personal greeting.

I thought I could do this by changing COS to 'personal' and changing some of the settings. But I can't see any settings that will stop messages being left.

I'm not sure what version of MM we have and not sure how to check this? - but its pretty old.

Any help gratefully recieved

thanks
 
In Some Rls 11 and all Rls 12 and 13, there is a setting right on the mailbox page (not the Class of Service) that is called Block Message Reception. If you do not have that prompt, your system is older - the alternative is an AS, or Announcement

~~
Gene at www.GHTROUT.com
 
Thanks GHTROUT

I think I must have an older version as I dom't see 'block message reception'.
If i set up an announcement, will the phone still ring, and only go to annoucement on no answer, or will it just go straight to the anouncement?

regards

 
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