techguy137
IS-IT--Management
Hello
I have a Magix V5 R7 with a PRI & I am trying to forward 3 D.I.D's to cell phones. I searched the site & picked up some good tips on how this is done. I have been able to get this to work on an internal call but not on a outside call. I had setup a test extension (an 4412D+) programmed a forward button on it. Setup an auth #. Set enabled remote call, enabled trunk to trunk transfer, programmed the number & when i call the D.I.D i just get a busy tone. When I call the ext# internally it forwards out to the programmed #.
Is there something that I am missing????? I have seen some posts able rotary enable and reliable disconnect. I tried the rotary enable & it didnt make a difference, and i am not 100 % positive about the reliable disconnect.
Ive worked on Magix systems off & on for about 10 years, but i am no expert.
Thanks in advance for any info that anyone can give.
I have a Magix V5 R7 with a PRI & I am trying to forward 3 D.I.D's to cell phones. I searched the site & picked up some good tips on how this is done. I have been able to get this to work on an internal call but not on a outside call. I had setup a test extension (an 4412D+) programmed a forward button on it. Setup an auth #. Set enabled remote call, enabled trunk to trunk transfer, programmed the number & when i call the D.I.D i just get a busy tone. When I call the ext# internally it forwards out to the programmed #.
Is there something that I am missing????? I have seen some posts able rotary enable and reliable disconnect. I tried the rotary enable & it didnt make a difference, and i am not 100 % positive about the reliable disconnect.
Ive worked on Magix systems off & on for about 10 years, but i am no expert.
Thanks in advance for any info that anyone can give.