William C290
Technical User
Hello ...
A strange problem I face when operating J100 phones in remote locations using VPN, and VLAN, is that sometimes when a call comes into the phone, the phone stuck rings and hangs and does not disconnect until it is restarted, When this situation occurs, I see the phone on SSA is unregistered.
this case also occurred with 1600 series phones but less than the J100 series.
attach is trace from the monitor when this happened,
A strange problem I face when operating J100 phones in remote locations using VPN, and VLAN, is that sometimes when a call comes into the phone, the phone stuck rings and hangs and does not disconnect until it is restarted, When this situation occurs, I see the phone on SSA is unregistered.
this case also occurred with 1600 series phones but less than the J100 series.
attach is trace from the monitor when this happened,