IPO Downgrades

[dphoneguy24]

I know it's possible but I have had some problems...I followed Avaya's tech tip 90 for loading multiple IP Office Manager suites on my notebook pc. I have a IP406V2 running 3.0 (59) that I would like to downgrade to 2.1 (44). When I choose the appropriate directory in the 2.1 Manager (c:\program files\avaya\ipoffice\manager21_44\) for the .bin files which are there from the 2.1 Admin cd and I run the Upgradewiz from the \manager21_44 directory it shows the IP406 with 3.0 (59) loaded but a blank under what is available. Has anyone had to downgrade units? Should I have this all open and do a system erase from the RS-232 port on the unit?

Thanks,
dphoneguy24

 

[ohamilton]

Just go directly to the directory which have the 2.1(44) files go unto the bin directory click on the upgrade wizard from inside the directory that should work

 

[IPGuru]

or in manager select change working directory & select the directory with your V2.1(44) bin files.

DO NOT use the rs232 ports for software upgrades on a working system there is no need. the RS232 port should only be used for disaster recovery if all other proccesses have failed.