IPO 500 V2 R9.1 Diva ISDN USB Modem issues

[avayarized]

I am trying to set up a Dialogic Diva USB ISDN modem on a Virtual windows XP pro PC here (would love it to work on host PC which is W7 but is not supported) in the UK so that I can remotely manage client's Avaya IP Office.

We have 2 others on a 2 x BRI cards, and these all work, mine in the same port does not.

The software and drivers install OK but when I do a line test I get:
Layer 1 error: check cable/NT

The cable is OK and our IP Office works OK on our ISDN2 connection

The Diva ISDN monitor tool has 2 green lighrts but doing a line test it shows an error s

Does anyone know if there are any specific settings that I need to get this working?

If any further information is needed to assist me with this please ask

 

[amriddle01]

This is an OS issue, XP not being designed to be virtualised probably can't even see the modem.
Best bet is to get yourself a Draytek mini vigor 128, they work fine on windows 7 as the drivers are available from the Draytek website.
We use 2 of them and they're spot on

 

[Pepp77]

AM, do you know anywhere you can still buy the Drayteks from? Have been looking to get a couple more for months now with no luck.

| ACSS SME |

 

[avayarized]

We have these working on 2 other Windows Virtual XP PC's fine....

 

[amriddle01]

Pete, I get them from here, had no issues, they don't seem to show up on ebay search

 

[avayarized]

ut only supported on XP, I have a modem supported on XM just cant get it to work (albeit its a Windows Virtual PC), ideally it would be easier to have something that worked on W7.

 

[amriddle01]

The ones I posted are supported on Windows 7, at least they released drivers for them for 7, if it's me you are talking to there

 

[avayarized]

thank you amriddle01 if these work on windows 7 i will get one of these, can you confirm no issues on 64bit version ?

 

[amriddle01]

We run them on 64bit, no probs

 

[avayarized]

just bought one will let you know

 

[amriddle01]

Well here is where you can get the driver