iPhone Upgrade on UCA

[donkmcdonk]

Hello out there,
I have a problem with an iPhone which recently upgraded it's UCA app. The softphone part works fine but the contacts list won't populate. Any ideas????

 

[Billz66]

Versions versions versions ?
Would be helpful to know UCA /Mas server version ,UCA Iphone ap version , Iphone IOS version Iphone type.



If I never did anything I'd never done before , I'd never do anything.....

 

[donkmcdonk]

Thanks Billz,

My versions are as follows:
Mitel Applications Suite 5.0.61.0
Mitel Standard Linux 10.0.37
Mitel Border Gateway 8.0.12.0
Mitel Unified Communications Server 6.0.30.0
UCA Mobile for iPhone 6.0.222
iPhone IOS 7.1

Any pointers would be appreciated.

 

[Billz66]

I would suggest upgrading the MAS to 5.0.216.0

or reinstalling the old iphone client .

If I never did anything I'd never done before , I'd never do anything.....

 

[SXWizard]

You need to upgrade MAS to 5.0.216.0. The iPhone client was updated to work with that version of MAS. We have UCA on iPhones working fine with latest MAS release.

 

[donkmcdonk]

Thanks chaps. I'll give it a bash.

 

[donkmcdonk]

Thanks chaps. The iPhone is now working perfectly.