IP phone blank screen on IP Office 4.1 (Yes 4.1!)

[rpaulh]

We have never hooked up a true IP phone to our IP Office 4.1 system because after they are plugged in and go through setup the screen goes blank. The phone works both in/outbound but nothing on the display? I know this is old software but any help is appreciated.

 

[rpaulh]

amriddle01, does not work. After I enter *35*2070 I get a busy signal after about 3-4 seconds. Also tried *35*2070#, same result.

 

[mforrence]

I think default login shortcode is *35*Extn*pw#

 

[smokinjoe2938]

check the phone password under user/telephony/supervisor settings/log in code

 

[rpaulh]

Ok so I entered *35*2070*pw# and got two beeps but nothing else changed.

 

[rpaulh]

Also I had already gone to user/telephony and entered the login code there. There is not another level after "telephony". That is the code I used as the pw in the last message.

 

[amriddle01]

Then it's not the same issue I used to see, you have a new one

 

[IPGuru]

before you go too far I would really consider upgrading your firmware.
although better then 4.0 I don't recall 4.1 as being a particularly brilliant release.

I would suggest at least 5.0.26 ( No licence req) this would also support the 16XXl handsets & your current 46XXSW series are no-longer manufactured.



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