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IP phone blank screen on IP Office 4.1 (Yes 4.1!)

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rpaulh

IS-IT--Management
May 5, 2015
12
US
We have never hooked up a true IP phone to our IP Office 4.1 system because after they are plugged in and go through setup the screen goes blank. The phone works both in/outbound but nothing on the display? I know this is old software but any help is appreciated.
 
amriddle01, does not work. After I enter *35*2070 I get a busy signal after about 3-4 seconds. Also tried *35*2070#, same result.
 
Ok so I entered *35*2070*pw# and got two beeps but nothing else changed.
 
Also I had already gone to user/telephony and entered the login code there. There is not another level after "telephony". That is the code I used as the pw in the last message.
 
before you go too far I would really consider upgrading your firmware.
although better then 4.0 I don't recall 4.1 as being a particularly brilliant release.

I would suggest at least 5.0.26 ( No licence req) this would also support the 16XXl handsets & your current 46XXSW series are no-longer manufactured.



A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear
 
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