allmotarex
IS-IT--Management
Avaya IP Office Manager 10.0 (16)
Avaya 9508
There is a button programmed on the phone labeled "Voicemail Pickup" with Action Dial and Action Data *46, which is a short code for the feature "Call Steal"
Our shipping office cannot successfully pick up a call while someone is leaving a voicemail. When the shipping clerk presses the "Voicemail pickup" option on the phone there is a steady tone and the display reads called rejected.
This works on my desk phone and several others. The only one that I know of that is having the issue is shipping office. There are likely more Individuals that are having the issue but have not complained.
Thanks for any help.
Avaya 9508
There is a button programmed on the phone labeled "Voicemail Pickup" with Action Dial and Action Data *46, which is a short code for the feature "Call Steal"
Our shipping office cannot successfully pick up a call while someone is leaving a voicemail. When the shipping clerk presses the "Voicemail pickup" option on the phone there is a steady tone and the display reads called rejected.
This works on my desk phone and several others. The only one that I know of that is having the issue is shipping office. There are likely more Individuals that are having the issue but have not complained.
Thanks for any help.