Hi All!
I have an Avaya IP500 V2 9.0 with all the appropriate licenses needed to run a soft phone.
Im trying to configure the soft phone program on my computer.
just note that my firewall is completely turned off on my windows 7 computer.
I created a teleworker user with soft phone enabled (extension 4206)
When putting in the login server (192.168.1.102 which is the IP address of the control unit) and the username and password, I get an error saying the login server is not reachable. I do have other hard IP phone connected to the system, connected using the same IP address. I can successfully ping that ip address. What could be the issue Im having?
I tried on 3 different computers getting the same error.
I have an Avaya IP500 V2 9.0 with all the appropriate licenses needed to run a soft phone.
Im trying to configure the soft phone program on my computer.
just note that my firewall is completely turned off on my windows 7 computer.
I created a teleworker user with soft phone enabled (extension 4206)
When putting in the login server (192.168.1.102 which is the IP address of the control unit) and the username and password, I get an error saying the login server is not reachable. I do have other hard IP phone connected to the system, connected using the same IP address. I can successfully ping that ip address. What could be the issue Im having?
I tried on 3 different computers getting the same error.