Not if you want to use it as a BLF (busy Lamp Field). You can program it as a speed dial but you wont know if they are on the phone or not. Depending on howmany people you vae you can have the left side as BLf and teh right button as intercom
I know that you can do this, but I was told that there was a way with short codes. I have a IP Customer that this is an issue, and wants one button with BLF and Auto Intercom per ext. Does any one know a short code to do this? Thanks
A single button that serves as a BLF and also a auto icm button does not exist in IPO. You can however use the BLF button as a icm button (ring to the ext) if it shows the user is idle. So for Auto ICM on 3.2 and earlier, you can have a emulation "Automatic Intercom" button programmed onto the phone, press this button and then the User's BLF button, but like I said, only if it shows the User is idle.
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