IP Office Problem Receiving DNIS

[hakins]

Hello all. I am having problem with an IP Office and DNIS. I have the 4 digit DNIS programmed into the MSN, but when using monitor it does not seem to be receiving. I have had MCI test, and they confirm that they are sending. Any suggestions?

I have the MSN programmed w/ 4 digits, including the (-) for exact matches. I have the presentation digits as 4, and the appropriate hunt group selected.

Thanks in advance for any help. I find this forum very useful.

 

[IPGuru]

If you cannot see the digits in the ISDN Monitor trace then I would say that they are not being sent & MCI are mistaken
unfortunatly the only way to be sure 100% is to connect an isdn test but to the circuit

 

[hakins]

Sorry, I should have mentioned it is not a PRI, but a dedicated Long Distance T1, B8ZS/ESF, E&M Wink, 4 digit DNIS enabled. Below is a cut and paste from my monitor:

655663mS PRN: T1 Channel: E&M 1.1: Receive T1EMOffHook
655663mS PRN: T1 Channel: E&M 1.1: EventRx T1EMOffHook state=Idle
655663mS PRN: T1 Channel: E&M 1.1: StateChange Idle->IncomingHandshake
655667mS PRN: T1 Line: 1 Chan1: RxMessage state=Idle msg=Alert_PreIndication
655668mS PRN: T1 Line: 1 Chan1: statechange Idle->IncomingGuard
655684mS PRN: T1 Channel: E&M 1.1: StateChange IncomingHandshake->IncomingAlerting
655784mS PRN: T1 Channel: E&M 1.1: Transmit T1EMOffHook
655784mS PRN: T1 Channel: E&M 1.1: StateChange IncomingAlerting->WinkSending
655984mS PRN: T1 Channel: E&M 1.1: Transmit T1EMOnHook
655984mS PRN: T1 Channel: E&M 1.1: StateChange WinkSending->WinkEndGuard
656034mS PRN: T1 Channel: E&M 1.1: StateChange WinkEndGuard->WaitForDigits
656555mS PRN: T1 Line: 1 Chan1: RxMessage state=IncomingGuard msg=ReceivedDigit
656644mS PRN: T1 Line: 1 Chan1: RxMessage state=IncomingGuard msg=ReceivedDigit
656743mS PRN: T1 Line: 1 Chan1: RxMessage state=IncomingGuard msg=ReceivedDigit
656840mS PRN: T1 Channel: E&M 1.1: StateChange WaitForDigits->Talk
656844mS PRN: T1 Line: 1 Chan1: RxMessage state=IncomingGuard msg=ReceivedDigit
656849mS PRN: T1 Line: 1 Chan1: RxMessage state=IncomingGuard msg=Ringing
656849mS PRN: T1 Line: 1 Chan1: statechange IncomingGuard->Present
656849mS PRN: T1 Line: 1 Chan1: Incoming Call from 561 to
656850mS PRN: SET BESTMATCH 0602
656850mS PRN: Started Alerting Timer
656851mS ACD:1.1.1,CallCenter,Start,0,0,

The digits I should be receiving is 5657.

From another IP Office that is working correctly, I am getting the following:

77703mS PRN: AVRIP receive from pbx ac107213 count = 2
78505mS PRN: T1Channel EM1: Receive T1EMOffHook
78505mS PRN: T1Channel EM1: EventRx Loop Close state=Idle
78505mS PRN: T1Channel EM1: StateChange Idle->IncomingHandshake
78508mS PRN: T1Chan1: RxMessage state=Idle msg=Alert_PreIndication
78508mS PRN: T1Chan1: statechange Idle->IncomingGuard
78526mS PRN: T1Channel EM1: StateChange IncomingHandshake->IncomingAlerting
78626mS PRN: T1Channel EM1: Transmit T1EMOffHook
78626mS PRN: T1Channel EM1: StateChange IncomingAlerting->WinkSending
78826mS PRN: T1Channel EM1: Transmit T1EMOnHook
78826mS PRN: T1Channel EM1: StateChange WinkSending->WinkEndGuard
78876mS PRN: T1Channel EM1: StateChange WinkEndGuard->WaitForDigits
79257mS PRN: T1DigitDialler:TMFReceive 1
79258mS PRN: T1DigitDialler::ReceiveDigit 1
79262mS PRN: T1Chan1: RxMessage state=IncomingGuard msg=Ringing
79262mS PRN: T1Chan1: statechange IncomingGuard->Present
79262mS PRN: T1Chan1: Incoming Call from to
79263mS PRN: T1Chan1: ProcessCallMsg 6
79263mS PRN: T1Chan1: statechange Present->OverlapRecv
79264mS PRN: CMCall:Setting Hard Timer on Setup 4000
79267mS PRN: T1Chan1: RxMessage state=OverlapRecv msg=ReceivedDigit
79267mS PRN: T1Line: Bchan=1: Routing Digit Received: 1
79268mS PRN: CMCall:Setting Hard Timer 4000
79294mS PRN: Fri 9/1/2004 23:07:09 FreeMem=7589626 CMMsg=2 (1283) Buff=100 632 500 1386
79382mS PRN: T1DigitDialler:TMFReceive 6
79382mS PRN: T1DigitDialler::ReceiveDigit 6
79386mS PRN: T1Chan1: RxMessage state=OverlapRecv msg=ReceivedDigit
79386mS PRN: T1Line: Bchan=1: Routing Digit Received: 6
79387mS PRN: CMCall:Setting Hard Timer 4000
79508mS PRN: T1DigitDialler:TMFReceive 0
79508mS PRN: T1DigitDialler::ReceiveDigit 0
79510mS PRN: T1Chan1: RxMessage state=OverlapRecv msg=ReceivedDigit
79511mS PRN: T1Line: Bchan=1: Routing Digit Received: 0
79511mS PRN: CMCall:Setting Hard Timer 4000
79633mS PRN: T1DigitDialler:TMFReceive 1
79633mS PRN: T1DigitDialler::ReceiveDigit 1
79636mS PRN: T1Chan1: RxMessage state=OverlapRecv msg=ReceivedDigit
79636mS PRN: T1Line: Bchan=1: Routing Digit Received: 1
79637mS PRN: CMCall:Setting Hard Timer 4000
79637mS PRN: SET BESTMATCH -1601


Where the sent digits are 1601.

Any help would be greatly appreciated.
Thanks.

 

[hakins]

Found the problem. First off, I did not have the correct Filter set to see all traffic. Secondly, MCI was sending Inbound ANI, *, DNIS, *. So in total I was recieving 16 digits, and the IP Office had no idea what to do with them. I had MCI strip the ANI and *'s, and it is working fine.

Any idea how to get it to work if I wanted the ANI also? How could you setup the IP Office to know the first 10 digits were ANI?

Thanks.

 

[CinciPrius]

I'm having a similar problem with DNIS recognition. What did you mean by "I did not have the correct filter set to see all traffic"?