I have a IP Office Rel. 10.1 (PBX1) in one location connected to a MyPBX (PBX2) in another location.
The outside lines are on PBX1. The Extensions on PBX1 one are 3XX and on PBX2 are 4XX. The internal calls work with no problem between the two PBXs. On PBX1 I added a Short code, 4XX to accomplish this,
When I dial a PBX1 extension on PBX2, it is redirected with no problem. The external line on PBX1 is accessed dialing the Short Code 9XXXXXXXX. This Short Code is on the user configuration. I tried to setup a Short Code on the System (9XXXXXXXX) but when I dial a number in the format 9XXXXXXXX on PBX2, I get a message from PBX1 saying the trunks are Busy. I get the same message if I dial the outside number from a phone without the user Short Code 9XXXXXXXX on Its configuration
Can someone help with this?
Thank You
The outside lines are on PBX1. The Extensions on PBX1 one are 3XX and on PBX2 are 4XX. The internal calls work with no problem between the two PBXs. On PBX1 I added a Short code, 4XX to accomplish this,
When I dial a PBX1 extension on PBX2, it is redirected with no problem. The external line on PBX1 is accessed dialing the Short Code 9XXXXXXXX. This Short Code is on the user configuration. I tried to setup a Short Code on the System (9XXXXXXXX) but when I dial a number in the format 9XXXXXXXX on PBX2, I get a message from PBX1 saying the trunks are Busy. I get the same message if I dial the outside number from a phone without the user Short Code 9XXXXXXXX on Its configuration
Can someone help with this?
Thank You