IanRichIcom
Vendor
Hi All,
I have a strange request- customer has 4 IP500 in an SCN, one of the sites Data connections is very poor at the moment and they cannot hear callers over the SCN (Lots of packet loss and Jitter) so they have asked me to route intersite traffic over the PSTN rather than SCN. However they still want the SCN to be up for Receptionists to see BLF and they still want to dial the Extension number- and not a prefix.
I have added a short Code 24N/Dial/xxxxxxxxxN/line group 0 (where xxxx is the std and first digits of ddi as extension numbers match last 4 didits of ddi and line group 0 is the PRI)
No matter what i try the system makes a match to Extensions and dials across the SCN- does anyone know of a way to change this to achieve what i need?#
Any help appreciated
Ian@Icom
I have a strange request- customer has 4 IP500 in an SCN, one of the sites Data connections is very poor at the moment and they cannot hear callers over the SCN (Lots of packet loss and Jitter) so they have asked me to route intersite traffic over the PSTN rather than SCN. However they still want the SCN to be up for Receptionists to see BLF and they still want to dial the Extension number- and not a prefix.
I have added a short Code 24N/Dial/xxxxxxxxxN/line group 0 (where xxxx is the std and first digits of ddi as extension numbers match last 4 didits of ddi and line group 0 is the PRI)
No matter what i try the system makes a match to Extensions and dials across the SCN- does anyone know of a way to change this to achieve what i need?#
Any help appreciated
Ian@Icom