IP Office Embedded VM 1

[dgilson]

I need to have an announce only mailbox in the Auto Attendant, something like "press 1 to hear hours of operation". Pressing 1 would go to a mailbox that plays the recorded announcement and then puts the caller back to the AA. Any ideas? thanks.

 

[baldwincl]

Probably send it to another AA that plays that greeting and say to return to the main menu press 1. The only timeout embedded allows for is on the incoming call route and you probably want to use that for your main greeting time out.

 

[dgilson]

Thanks for the help. This worked for us and gave me some new insight as to how these systems work; we're new to the IP Office.