Hi
Coming from a CM system using VDN's and variables to route calls from one vector to IP office, Users have incoming DDI's, the numbers do not relate to the User extensions, i'm looking for a way to give an incoming number time of day,holiday control, play an announcement and then route to the person who's DDI this is in VM Pro, previously I would have used a route to V5 command in a vector that had time of day etc. Is there a way to lookup the incoming number and match to the user ext in VM Pro?
Ideally i did not want to have to build a separate module for each DDI!!
Any help or advice would be greatly appreciated
Coming from a CM system using VDN's and variables to route calls from one vector to IP office, Users have incoming DDI's, the numbers do not relate to the User extensions, i'm looking for a way to give an incoming number time of day,holiday control, play an announcement and then route to the person who's DDI this is in VM Pro, previously I would have used a route to V5 command in a vector that had time of day etc. Is there a way to lookup the incoming number and match to the user ext in VM Pro?
Ideally i did not want to have to build a separate module for each DDI!!
Any help or advice would be greatly appreciated