I have a customer that I have sent two phones 1416s but when plugged into the system they seem to get stuck upgrading firmware. Would the older version of system S/W have something to do with this?
Usually happens on systems with combo cards, some just will not upgrade no matter what you do. Solution is a DS8 in the system but sometimes even that wont work (never worked out why), then the only solution is using another system on the same level to upgrade them.
Using a different file server doesn't help either as it's not the file server it's the system/cards causing the issue
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